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Emergency Preparedness Watch Officer

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Emergency Preparedness Watch Officer

Salary

$55,038.04 Annually

Location

Jacksonville, FL

Job Type

Civil Service

Job Number

2025-06774

Department

FIRE AND RESCUE

Opening Date

10/01/2025

Closing Date

10/15/2025 11:59 PM Eastern

+ Description

+ Benefits

+ Questions

Job Description

Are you looking for a position with a work/life balance? Do you want to earn four (4) weeks off during your first year of employment? Do you want low and no cost health insurance options? If you answered “yes” to any of these questions, you need to complete your application now. Work for the city you love!!!

The Fire and Rescue Department is actively seeking an Emergency Preparedness Watch Officer.

Did you know as a City of Jacksonville employee, you would also have twelve (12) paid holidays and a personal leave day as well? In addition to health insurance, dental, vision, life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after ten (10) years of public service and on-time payments.

This is professional work in researching, analyzing, developing, and coordinating natural and man-made disaster response and recovery plans, and providing public preparedness and education outreach. This position requires monitoring incidents and events in and around the County and preparing spot and situation reports and communicating incident details with senior leadership. Work requires establishing and developing dialogue with community and stakeholders including the private sector. Work requires knowledge of principles, practices, and techniques of emergency planning, which is usually gained through a combination of education, training, and related experience. Contacts require skill in understanding and influencing people which are important in coordinating emergency preparedness plans. Leveraging advanced technologies and public safety tools, the Watch Officer collects information regarding potential and actual risks, threats, and on-going incidents that may have operational consequences for the five (5) urban service districts in Duval County. Often functioning in a high stress and time-critical environment, the incumbent must determine the validity, urgency, and significance of available information and disseminate it to relevant parties. The work is performed following substantially diversified emergency management principles and policies with latitude permitted in considering which among many procedures should be followed and in what sequence and involves differing situations requiring the use of good judgment in search of solutions or new applications. Work is performed primarily in an office environment and occasionally in the field where risks and hazards are minimal, known, predictable, and controllable. Operates standard office equipment such as personal computers. May be required to lift objects weighing less than 50 pounds. Work is performed under general supervision in which the work assignments are varied and, although subject to standardized practices and procedures, the worker is permitted to set priorities with the superior's approval. Work may include substantial overtime during emergency situations and incumbent could be separated from family for an extended period of time.

Examples of Work

+ Assists in researching, analyzing, developing, and coordinating natural and man-made disaster response and recovery plans for the city, including reviewing other plans to prevent conflict.

+ Reports to the Emergency Operations Center (and Planning Section) and assists in coordinating activities during an emergency.

+ Operates standard office equipment such as personal computer using Microsoft Office Suite and other related software.

+ Prepares responses to inquiries, reports, and related correspondence.

+ Analyzes and reports potential hazards in the community and develops corresponding action plans.

+ Updates and maintains EOC messaging and asset sharing system, the city resident emergency alert notification system and public outreach programs.

+ Utilizes advanced technologies and public safety tools to collect information regarding potential and actual risks, threats, and on-going incidents.

+ Determines the validity, urgency, and significance of available information and disseminates it to relevant parties.

+ Demonstrates proficiency in the City of Jacksonville’s competencies.

+ Performs related work as required.

Knowledge, Skills and Abilities

+ Knowledge of federal, state, and local Emergency Management programs.

+ Knowledge of principles and techniques of emergency preparedness planning and management.

+ Knowledge of methods and techniques of research, statistical analysis, and forecasting.

+ Knowledge of public safety communications equipment, systems, and use.

+ Knowledge of National Incident Management System (NIMS), Department of Homeland Security (DHS) National Preparedness Goal’s five mission areas and 32 core capabilities, post-disaster recovery process (PDRP).

+ Knowledge of locally used signal codes and 10-codes.

+ Skilled in the preparation of clear and precise reports.

+ Ability to analyze problems, develop and implement solutions.

+ Ability to operate equipment such as personal computers, using Microsoft Office Suite other related software, audio-visual equipment, hand-held radios, and radio base stations.

+ Ability to communicate effectively.

+ Ability to establish and maintain effective working relationships.

+ Ability to respond to incidents and events, which may require working beyond regularly scheduled work hours.

+ Ability to work independently and/or as a member of a team.

+ Ability to work various shifts on a rotating schedule, including nights, weekends, and holidays.

+ Ability to travel and/or work in the field environment during disaster conditions necessary.

+ Ability to obtain and maintain Criminal Justice Information System (CJIS) compliance.

+ Ability to research and compile data and prepare written reports and correspondence.

+ Ability to adapt to rapidly changing environments.

+ Ability to manipulate database, word processing, graphical software, GIS, and spreadsheet applications to create reports, summaries, graphs, charts, maps, and tables.

Open Requirements/Supplemental Information

+ Four years of education and/or professional experience in public safety communications or emergency dispatch.

OTHER REQUIREMENTS: The probation period for this class is six (6) months.

LICENSING/CERTIFICATION/REGISTRATION:

+ Must possess and maintain a valid driver’s license during employment in this class.

+ Must qualify for, obtain, and maintain a City of Jacksonville public driver certification for employment in this class.

+ EVOC Certification must be obtained prior to completion of probation.

+ DHS (Dept. Homeland Security) Exercise and Evaluation Program Training Certification must be obtained prior to completion of probation.

+ Department of Homeland Security independent study on-line courses: IS-100, IS-200, IS-700. and IS-800 are required prior to completion of probationary period.

The application system works best with Google Chrome or Edge with Chromium web browsers. Please try to apply using one of these browsers. To ensure you receive email notifications, be sure to make “ [email protected] ” a trusted sender. You may also track the status of your application and see notifications by logging into your account.

Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment and are encouraged to apply for positions being filled.

If claiming veteran's preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here: http://www.coj.net/departments/employee-services/veterans-preference

If a candidate believes he or she was not afforded veteran’s preference, he or she may file a written complaint, within 60 calendar days upon receipt of notification of the hiring decision, requesting an investigation to:

Florida Department of Veterans Affairs

Attention: Veterans’ Preference Coordinator

11351 Ulmerton Road, Suite 311-K

Largo, FL 33778-1630

Email: [email protected]

The City of Jacksonville provides a wide array of benefits to meet the diverse needs of our employees. Our comprehensive benefit programs include medical, dental and vision plans; life insurance coverage for you and your dependents; flexible spending plans for medical reimbursement, dependent care, parking, and transit expenses; an employee assistance program for you and your dependents; a 457(b) tax-deferred compensation plan to supplement your retirement, and a ROTH IRA plan. We also provide an extensive wellness program that includes a health intervention program if qualified, lunch and learns, health fairs, and discounted gym memberships. Please visit the Employee Benefits website for details on all the plans we offer.

www.coj.net/benefits

01

Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Copying and pasting your resume or stating "see resume" does NOT fulfill the requirements of the question. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and certify that your responses can be verified from information included within the application?

+ Yes

+ No

02

Are you authorized to work in the United States without sponsorship from the City of Jacksonville either now or in the future?

+ Yes

+ No

03

The budgeted annual salary for this position is $55,038.04. This is not negotiable. If selected, would you be willing to accept this position at this salary? (Civil Service positions have a 5% increase after successfully completing probation.)

+ Yes

+ No

04

This position is located in an office and is not a remote location.

+ I have read and understand the above statement.

05

If you have a degree, indicate which degree you have and include any major/minor. If basing qualifications on education, a copy of your college transcript is required with your application.

06

Do you have four (4) years of education and/or professional experience in public safety communications or emergency dispatch?

+ Yes

+ No

07

Provide a detailed description (at least 3-4 complete sentences) of your experience.

08

Indicate the organization(s) you worked for where you gained this experience.

09

Do you understand EVOC Certification must be obtained prior to completion of probation and must be maintained?

+ Yes

+ No

10

Do you understand DHS (Dept. Homeland Security) Exercise and Evaluation Program Training Certification must be obtained prior to completion of probation and must be maintained?

+ Yes

+ No

11

Do you understand FEMA certified training classes including IS 100, IS 200, IS 700, and IS 800 are required prior to completion of probationary period and must be maintained?

+ Yes

+ No

12

Do you have knowledge of local mitigation strategy (LMS) programs and requirements of the Emergency Management Accreditation Program (EMAP)?

+ Yes

+ No

13

Do you have knowledge of Federal Emergency Management Agency (FEMA) recovery programs?

+ Yes

+ No

14

Do you have knowledge of post-disaster recovery process (PDRP)?

+ Yes

+ No

15

Do you have knowledge of Department of Homeland Security (DHS) National Preparedness Goal's five mission areas and 32 core capabilities?

+ Yes

+ No

16

Do you have knowledge of National Incident Management System (NIMS)?

+ Yes

+ No

17

Do you have a valid motor vehicle operator license that is not under suspension/revocation or restricted under any pending or current citations/court proceedings? Please indicate which license you possess.

+ FL Class A Commercial Driver License (CDL)

+ FL Class B Commercial Driver License (CDL)

+ FL Class C Commercial Driver License (CDL)

+ FL Class E Driver License

+ GA Standard Driver's License

+ GA Class A Commercial Driver's License (CDL)

+ GA Class B Commercial Driver's License (CDL)

+ GA Class C Commercial Driver's License (CDL)

+ License from another State.

+ Learner Permit

+ My license is currently invalid.

+ I do not possess any type of Driver's License.

18

If you have a State of FL license, does your license currently have one or more of these restrictions?

+ C or 1 - Business Purpose Only

+ D or H - Employment Purposes

+ P or 2 – Probation Interlock Device

+ S or I – Other Restriction

+ Two or more of these restrictions.

+ I have an out of state license.

+ None of the above.

19

Have you been cited for more than three (3) moving violations, or two (2) at fault accidents within the past 12 months from current date?

+ Yes

+ No

20

Have you been considered a "Habitual Traffic Offender" (HTO) within the past 12 months from current date?

+ Yes

+ No

21

Have you been convicted of Driving-Under-the-Influence (DUI) in any state during the last 36 months from current date?

+ Yes

+ No

22

I consent to the City of Jacksonville using the driver's license information I have provided to access a driver's license report from the Department of Highway Safety and Motor Vehicles. I understand if one was accessed with relation to this application, a copy will be provided to me upon request.

+ Yes, the City of Jacksonville has my consent to check my driver's license.

+ No, I do not wish to give consent to the City of Jacksonville to check my driver's license.

+ I do not possess a valid driver's license.

23

Provide your full Driver's License or Identification number. For out of state license, please include the state. If a correct number is not provided, your application will be considered incomplete and may result in disqualification from the selection process.

24

If you are requesting veterans preference, you MUST download the appropriate state of Florida form (even if you don't live in Florida) and attach it to your application. FAILURE TO DO SO WILL DELAY YOUR VETERANS PREFERENCE STATUS. Please download the forms at http://www.coj.net/departments/employee-services/veterans-preference

+ Yes, I am claiming veterans preference and I understand that I MUST download the appropriate form and attach it to my application.

+ No, I am not claiming veterans preference and this does not apply to me.

25

This position is a grant funded Special Purpose position. This position is funded for one year at a time. If the grant is not renewed at the end of that year or any corresponding year, the employees in these SPE positions will NOT BE RETAINED when the grant expires.

+ I have read and understand the above statement.

+ No, I do not understand the above statement.

Required Question

Employer

City of Jacksonville

Address

117 W. Duval St. Suite 100 Jacksonville, Florida, 32202

Website

http://www.coj.net/departments/employee-services.aspx

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