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Are you outgoing, enthusiastic, and love connecting with people?

We have an exciting opportunity just for you! Our innovative and fast-growing company is looking for a dynamic, energetic self-starter to join our team. If you're passionate about making meaningful connections and thrive in a vibrant environment, we want to hear from you!

As a **Brand Ambassador (Coach)** for a leading heated tobacco product, you will play a critical role in helping legal-age smokers and nicotine users make informed decisions about transitioning to smoke-free alternatives. These products, while not risk-free, offer a better choice than continued smoking for those who would otherwise not quit.

You will serve as a trusted guide, educating adult consumers on how to use the product effectively, sharing the science and benefits behind the innovation, and ensuring a seamless and supportive experience from first exposure through full conversion. Your work directly contributes to building a smoke-free future.

Salary 67,000.00 with bonus potential

RESPONSIBILITIES

+ **Act as a Brand Ambassador** within your personal and extended network to build awareness and drive product adoption among legal-age smokers and nicotine users.

+ **Independently identify, engage, and support** adult consumers, using a consultative, consumer-first approach.

+ **Build and nurture a personal network** by leveraging community connections, word-of-mouth referrals, and social circles to grow your consumer base.

+ **Present the product and science** behind the heat-not-burn technology in an informative, engaging, and compliant manner.

+ **Deliver best-in-class experiences** by offering tailored guidance and support that aligns with each consumer’s needs and lifestyle.

+ **Provide personalized after-care (HyperCare)** to ensure long-term conversion, satisfaction, and loyalty, proactively resolving challenges that may arise post-conversion.

+ **Operate independently** within your designated territory while collaborating with the broader team to share insights and improve results.

+ **Manage incoming leads** from other acquisition channels, ensuring timely follow-ups and quality interactions.

+ **Maintain deep product knowledge** and stay current on industry trends, regulatory guidelines, and company initiatives.

QUALIFICATIONS

Who You Are

+ A **driven and self-motivated sales professional** with a proven ability to build meaningful relationships.

+ Entrepreneurial and resourceful — able to identify opportunities and convert them into results.

+ Experienced in **consumer-facing roles** , such as field sales, outbound prospecting, or personalized service.

+ Passionate about innovation, **smoke-free products** , and the future of the tobacco industry.

+ A skilled **communicator and listener** , capable of delivering tailored messaging and empathetic support.

+ Capable of working **independently and flexibly** in a fast-paced environment.

+ Problem-solver with a **consumer-first mindset** and a strong sense of ownership.

+ **Licensed driver** with a clean driving record.

+ **Bilingual in Spanish** is a plus.

Why Join Us

+ Be a part of a pioneering movement transforming the future of nicotine use.

+ Work with a supportive and innovative team.

+ Earn a competitive salary with **bonus opportunities based on performance** .

+ Build your own network and work autonomously while backed by a globally recognized brand.

ABOUT US

Mosaic is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.

As a leading North American integrated marketing agency, Mosaic specializes in everything from experiential marketing, commerce + retail media and field marketing, to design and production. With a 35+ year history, Mosaic has office hubs in Chicago, Dallas, and Toronto and full reach across North America.

We focus on creating brand experiences that connect brands with consumers in creative and relevant ways. Mosaic’s ultimate mission is to propel our client’s business, culture, and communities forward to make the human experience better. We are diverse, yet like-minded individuals, and we believe in taking risks and creating shared experiences, not just for our clients, but for each other. Every associate is given the keys to charter new ground as they collectively live in the moment of building memorable experiences together.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact [email protected]. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

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Acosta, and its subsidiaries, is an Equal Opportunity Employer

**Job Category:** Retail

**Position Type:** Full time

**Business Unit:** Marketing

**Salary Range:** $67,000.00 - $67,000.00

**Company:** Mosaic Sales Solutions US Operating Co, LLC

**Req ID:** 12665

**Employer Description:** MOSAIC\_EMP\_DESC