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Support Engineer
- Insight Global (Chicago, IL)
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Job Description
A client in Chicago is looking for a Support Engineer to join their team. They will be responsible for:
-Utilizing Infoblox as a DNS/IPAM management solution
-Create/Maintain DNS records, including A, CName, MX, TXT, DKIM, and SPF type records
-Manage IPAM data consisting of 3 data centers, plenty of subnets, and ensuring data is applied consistently and correctly for all requests.
-Troubleshoot any issues Developers and App Support Teams encounter in regards to DNS.
-Working within Network Insight
-Reclaim IPs and Subnet Deletions
-Condense Discovered Data within the Infoblox appliance, and make corrections to the live database as needed.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
4+ years of experience in a similar role
2+ years of experience working within Infoblox
Experience with DNS, and IPAM
Experience in change management processes
Familiar with ServiceNow or other ticketing platform
Strong documentation skills Experience with Active Directory
Experience with DHCP
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