• HVAC Controls Technician III

    Insight Global (Charlotte, NC)


    Job Description

    The Controls Technician III position for Building Automation Systems (BAS) is critical to our success in ensuring our customers receive top-notch service as it relates to the installation, programming, and service of commercial digital control systems while maintaining quality and profitability.

     

    The Controls Technician III will provide technician support for Building Automation Systems (BAS), service contracts, system upgrades, and controls related service requests.

     

    • Provide responsive and professional customer service with the goal of building and maintaining long-term customer relationships.

    • Identify, analyze, diagnose, and troubleshoot direct digital control systems.

    • Perform preventative maintenance, commissioning, and replacement modifications as needed or requested by customers.

    • Maintain building automation systems by inspecting trend logs, reports, schedules, applications, hardware, and programming.

    • Provide controls technical support to HVAC technicians.

    • Create and/or implement programming and graphics for new installations and retrofit projects.

    • Commission controls installations and verify that control sequences meet scope, design, or specifications.

    • Provide training and follow-ups for Customers and operations personnel.

    • Complete work orders and review with customers for accuracy.

    • Continually look for ways to improve our processes and ability to serve our customers effectively.

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

    Skills and Requirements

    • 5+ years related experience with increasing responsibility or equivalent combination of education and experience

    • DDC controls servicing & integrations

    • Certifications in Tridium (Niagara), Carrier, or Trane systems

    • Ability to pass a comprehensive drug screening

    • Valid Driver’s License and acceptable driving record

    • Rotational Emergency Call Support as required • Previous experience in mentoring less experienced technicians.

    • OSHA 10 or OSHA 30 Certification

    • Current first aid / CPR card.

    • Experience with any common integration protocols such as: BACnet MST / IP, LON, Modbus TCP / RTU, Ethernet OIP, MQTT, or SQL.