• SECRET SysOps Administrator

    Insight Global (Washington, DC)


    Job Description

    As a SysOPS Support Administrator, you will be supporting users and applications in the AWS GovCloud environment. Your responsibilities will include:

     

    - Perform application deployments for both custom developed and COTs applications.

     

    - Interact directly with the customer to coordinate software upgrades, maintenance, and system support activities.

     

    - Monitor systems and application performance. Troubleshooting performance issues through root-cause analysis and addressing system challenges.

     

    - Managing server and software configurations, ensuring adherence to established procedures, and documenting system changes.

     

    - Troubleshoot, Alert and Escalate operational issues

     

    - Lead and coordinate operational support efforts requiring input/action from multiple internal and external teams

     

    - Support occasional after-hours application deployments

     

    - Apply Windows Server and Red Hat operating system patches

     

    - Analyze process and make recommendations to improve team efficiency

     

    - Document standard operating procedures and promote use of engineering best practices.

     

    - Additional duties may include creating user and service accounts, maintaining system documentation, optimizing system performance, and allocating storage space.

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

     

    Skills and Requirements

    Basic Qualifications:

    We seek individuals who bring the following qualifications and skills to our team:

    - 10+ years of experience and a BA/BS or MA/MS degree in an IT related field.

     

    - Good attention to detail and ability to work independently as well as part of a team.

     

    - Excellent customer service and communication skills

     

    - Ability to work independently on tasks

     

    - Familiarity with Windows and/or Linux operating systems

     

    - Experience with COTS package upgrades and custom software deployments.

     

    - Active DoD Secret security clearance.

     

    - Must have a Security+ certification or equivalent certification for DoD 8570 compliance Preferred qualifications

     

    - Experience managing Amazon Web Services (AWS) or other similar cloud systems

     

    - Experience with AWS cloud infrastructure and monitoring tools such as EC2, RDS, CloudWatch Logs, Systems Manager

     

    - Knowledge of PKI Certificate based authentication / Single Sign-On

     

    - Knowledge of Apache HTTP Server, Apache Tomcat, DNS and databases (Oracle, SQL Server, RedShift, others)

     

    - Knowledge of networking and communication

     

    - Experience with Security Technical Implementation Guide (STIG) implementations.

     

    - Experience with Linux System Administration including management, configuration and patching

     

    - Expertise in writing and executing automated Linux scripts using languages like Bash, PERL, Python, and/or Java.