• Security Program Manager: Documentation

    ABM Industries (San Francisco, CA)


    Overview

     

    ABM is hiring a Security Project Manager to support a mission-critical operations account within our eMobility sector. We’re looking for a detail-oriented and highly organized Security Program Manager – Documentation to join our team. In this role, you will be responsible for creating, maintaining, and optimizing documentation that supports our security policies, procedures, standards, and technical programs. You’ll collaborate closely with teams across security, compliance, and operations to ensure all documentation is accurate, clearly written, and aligned with both organizational goals and regulatory requirements.

    Key Responsibilities

    + Develop, implement, and maintain a comprehensive documentation program for the Physical Security organization (SOPs, protocols, policies, standards, incident response playbooks, etc.).

    + Translate complex security concepts and technical requirements into clear, concise, and user-friendly documentation.

    + Establish frameworks, templates, and guidelines to ensure documentation is clear, consistent, and aligned with organizational standards.

    + Collaborate with subject matter experts (SMEs) in security, compliance, and operations to ensure technical accuracy.

    + Design and implement a documentation auditing program to validate adherence to established SOPs and standards.

    + Partner with security leaders, operations staff, compliance, and legal to gather inputs, validate content, and secure sign-off for all documentation.

    + Serve as the central coordinator for review cycles, version control, and approvals.

    + Identify gaps, inefficiencies, or risks in current documentation practices and recommend solutions.

    + Develop templates, style guides, and best practices to standardize security-related communications.

    + Establish metrics and reporting to track compliance, version currency, and document usage.

    + Ensure publishing requirements (special access, coding, formatting) are met without disruption to timelines.

    + Ensure documentation aligns with frameworks such as ISO 27001, NIST, SOC 2, HIPAA, and GDPR as applicable.

    + Assist in knowledge management initiatives, making security documentation accessible and understandable for both technical and non-technical audiences.

    Qualifications

    + Bachelor’s degree in Technical Writing, Communications, Information Security, or related field (or equivalent practical experience).

    + 3+ years of experience in technical writing, preferably with a focus on security, compliance, or IT infrastructure.

    + Strong understanding of information security concepts, frameworks, and regulatory requirements.

    + Exceptional writing, editing, and organizational skills with strong attention to detail.

    + Ability to collaborate effectively with cross-functional teams and manage multiple projects simultaneously.

    + Proficiency in documentation tools such as Confluence, SharePoint, MadCap Flare, or similar.

    + Familiarity with version control systems (e.g., Git) and project management tools (e.g., Jira, Asana). Preferred Qualifications

    + Experience documenting security programs in enterprise, cloud, or SaaS environments.

    + Working knowledge of risk management, compliance frameworks, and incident response processes.

    + Background in cybersecurity, IT, or a technical discipline.

    + Ability to Create diagrams, workflows, and visual aids to enhance clarity of documentation.

    **Pay:** $140,000.00 - $150,000.00 year + DOE

     

    The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data.

     

    You may be eligible to participate in a Company incentive or bonus program.

    Benefit Information:

    ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management (https://wpe-media.abm.com/wp-content/uploads/2025/ABM\_2025\_Employee\_Benefits\_Staff\_&\_Management\_No%20Date%209.5.24.pdf)

    REQNUMBER: 132303

    ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.