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Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Job Description:

Schedule: Hybrid, Full-Time, Day Shift. 40 hours/week. Monday through Friday, 8a-5p.

Summary:

+ Position Summary:

+ This position provides project and program coordination support of Human Resource programs and events. This role will report to the Manager, Workforce Talent Engagement and Career Services.

+ Qualified individuals must have the ability with or without reasonable accommodation to perform the following duties:

+ Responsible for the project management, coordination and implementation of all engagement and recognition programs and events. i.e. service awards programs, Live your Legacy and CEO Annual Award, Spirit of Giving, Hospital Healthcare Week , including recommendations to current program design, communications, selection process, and ceremony logistics.

+ Assists Engagement Manager with executing employee engagement surveys, serves as primary liaison with external vendor s and internal resourcing and communications. Analyzes engagement data to identify trends, and inform recommendations relative to organizational and departmental trends to drive engagement.

+ Assists Manager in the implementation of new recognition and rewards programs to meet varied organizational needs, including identifying and recommending the monetary and non-monetary offerings that provide the highest value for employees and communications plans.

+ Assesses engagement, recognition and other eople-relatred communications needs. Develops or updates appropriate tools and resources to address needs e.g., updating the Recognition, Engagement and Retention tool kit for leaders, and corresponding Engagement Recognition web site.

+ Provides first level Human Resources support via an online HR Help Desk Time 15-20% : Properly escalates unresolved queries to the next level of support and tracks, routes and redirect problems to correct resources; Documents ticket disposition and produces HR Help Desk activity reports; and Follows up with employees, provides feedback and sees problems through to resolution.

+ Provides Talent Development Team Program Coordination Support for leadership development and related programming.

+ The following duties are considered secondary to the primary duties listed above:

+ Helps support team delivery of programs as necessary.

+ Other duties as assigned.

Responsibilities:

+ Minimum Required Qualifications:

+ Bachelor’s Degree in Human Resources, Healthcare Administration or other related field required.

+ Five 5 years’ experience working in Human Resources OR commensurate project management and event planning.

+ One year program or project management experience.

+ Demonstrated ability to collaborate with individuals at various levels. Experience in dealing with Employees, and Managers.

+ Demonstrated strong customer focus and attention to detail.

+ Demonstrated strong project management and execution skills.

+ Ability to work independently, take initiative, prioritize work and meet deadlines.

+ Previous experience with engagement and retention work.

+ Previous Project and or Program Coordination.

+ Attention Concentration: The following level of ability is essential for the jobholder to focus on certain aspects of current experience and reject others.

+ The position requires strong concentration skills. The individual must have the ability to voluntarily sustain concentration to a task over an extended period of time as a result of an effortful and usually deliberate heightened and focused state of attention.

+ New Learning and Memory: The following level of ability is essential for the jobholder to learn and retain material. Select one of the following statements that applies and delete others.

+ The position requires that an individual be able to learn new tasks quickly and effectively. change frequently. The ability to understand and carry out detailed, involved instructions is mandatory.

+ Problem Solving, Reasoning and Creative Thinking: The following level of ability that is essential for the jobholder to think in order to solve a problem by combining two or more elements from past experience or imaginative thought. Select one of the following statements that applies and delete others.

+ The position requires much autonomy of thought and problem solving. The individual must be able to apply principles of logical or scientific thinking to define problems. The individual must be able to think abstractly, which is manifested in the ability to form concepts, use categories, generalize from single instances, apply procedural rules and general principles, and be aware of subtle or intrinsic aspects of a problem. The development of hypothesis and potential solutions to problems involves careful interpretation, analysis and diagnosis. The individual must be able to collect data, establish facts, and draw valid conclusions. The individual must be able to think creatively with a degree of inventiveness, experimentation and intuition. They must be able to deal with a variety of concrete and abstract variables.

+ The following are essential requirements of the position in relation to job-worker situations. These items describe how a worker must adapt, adjust, conform or act. From the following statements, select all that apply and delete the others.

+ Leadership, control and planning: Ability to accept responsibility for leadership, direction, control, planning, negotiating, organizing, directing, supervising, formulating practices, or making final decisions.

+ Repetitive work: Ability to continuously perform the same type of work for extended periods of time, according to set procedures, sequence or pace.

+ Performing under stressful conditions: Ability to perform under stress when confronted with emergency, critical, unusual, or dangerous situations, or in situations in which working speed and sustained attention are critical aspects of the job. Is subject to danger or risk, or to tension as a regular, consistent part of the job.

+ Variety and change: Ability to perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure involving significant differences in technologies, techniques, procedures, environmental factors, physical demands, or work situations.

+ Communication: Ability to exchange information with others clearly and concisely; to present ideas, facts and technical information.

+ Interpersonal relations: Ability to maintain relationships that facilitate task accomplishment; to cooperate and resolve conflicts; to recognize needs and be sensitive of others.

Credentials:

Education or Equivalent Experience:

+ Bachelor of Arts or Science (Required)

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

REQNUMBER: 289206