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HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies.

At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.

Job Description:

Employees in this job function create intuitive and enjoyable end-to-end user experiences for customers interacting with vehicles, digital products and other customer touchpoints. They apply their expertise in research, analysis, and design to create intuitive, engaging, and user-friendly interactions while ensuring the user experience aligns with customer expectations, brand values, and industry standards

Key Responsibilities:

+ Understand user needs, behaviors and preferences to create intuitive interactions

+ Map the user journey throughout their interactions with the organization

+ Define how users interact with various interfaces, like gesture controls, voice commands, touchscreens, etc.

+ Structure information in a logical and intuitive manner

+ Manage translators and localization specialists

+ Understand entire ecosystem of services including various touchpoints and stakeholders involved in delivering the service, to create a cohesive and seamless service experience

+ Integrate Accessibility and Universal Design principles into the design process

+ Conduct usability testing and user experience research to evaluate the effectiveness and efficiency of interactions

+ Prioritize user needs and advocate for design craft excellence

+ Leverage systems design processes to solve design challenges holistically

Skills Required:

+ UI/UX DESIGN, Analytical skills, Product Design

Experience Required:

+ Designer 3 Exp.: 3-5+ years

Experience Preferred:

+ Experience leading design within Lean/Agile product teams.

+ Proven ability to influence stakeholders, drive consensus, and communicate design rationale at senior levels.

+ Specialized expertise (e.g., in-vehicle, mobile, business design, motion, API-driven systems).

+ Demonstrated ability to mentor, coach, and build design talent.

+ Track record of introducing innovative design methods and advancing organizational design maturity.

Education Required:

+ Bachelor's Degree

Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At HTC Global Services, our differences are embraced and celebrated. HTC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. HTC is proud to be recognized as a National Minority Supplier.

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