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HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies.

At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.

Position Summary

HTC Global Services is seeking an experienced Epic Lumens Analyst to support our healthcare client’s endoscopy and gastroenterology programs. The Epic Lumens Analyst will be responsible for system build, optimization, and support of Epic Lumens, ensuring seamless integration with clinical workflows, compliance requirements, and downstream systems. This role requires strong knowledge of Epic modules, experience with endoscopy-specific functionality, and the ability to collaborate with clinicians, technical teams, and operational leaders.

Key Responsibilities

+ Provide analysis, build, configuration, testing, and implementation of Epic Lumens to support gastroenterology and endoscopy services.

+ Partner with clinical stakeholders (nurses, physicians, techs) to translate workflow needs into system functionality.

+ Collaborate with revenue cycle, scheduling, and HIM teams to ensure accurate documentation, coding, and billing integration.

+ Develop and maintain Lumens procedure documentation templates, smart forms, and order sets.

+ Participate in system upgrades, new releases, and enhancement projects, including testing and validation.

+ Troubleshoot issues, provide Tier 2/3 support, and coordinate with Epic TS when needed.

+ Maintain compliance with regulatory standards (HIPAA, Joint Commission, CMS).

+ Assist in developing training content and end-user support for clinicians and staff.

+ Contribute to project planning, go-live readiness, and post-live optimization initiatives.

Required Qualifications

+ 3+ years’ experience as an Epic Analyst with at least 1 full-cycle implementation or major upgrade.

+ Epic Lumens certification

+ Strong understanding of endoscopy/GI workflows, scheduling, and documentation needs.

+ Demonstrated experience with system build, testing, and end-user support in Epic.

+ Knowledge of integration points with ancillary modules (Orders, OpTime, Anesthesia, Radiant, etc.).

+ Excellent communication and stakeholder management skills.

Preferred Qualifications

+ Additional Epic certifications (e.g., Orders, OpTime, Anesthesia, ClinDoc).

+ Prior experience in a hospital or multi-specialty clinic environment.

+ Experience with clinical documentation improvement (CDI), compliance reporting, or quality initiatives.

+ Bachelor’s degree in Healthcare, IT, or related field.

Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At HTC Global Services, our differences are embraced and celebrated. HTC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. HTC is proud to be recognized as a National Minority Supplier.

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