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Job Summary:

The Senior Manager, Inventory Strategy & Performance will lead the strategic direction, execution, and oversight of inventory health, customer service levels, capacity planning, and demand alignment. This leadership role is accountable for guiding and supporting a team focused on optimizing inventory performance and driving supply chain efficiency through data-driven decision-making.

Acting as a key liaison between field leadership, merchandising, and operations, this individual will ensure alignment across functions, identify trends, and implement initiatives that improve service levels and inventory flow. This role requires a proactive leader with strong analytical and communication skills, capable of influencing cross-functional teams and mentoring talent.

Duties & Responsibilities:

Strategic Oversight

+ Provide leadership and direction to the Inventory Performance Managers.

+ Develop strategic initiatives to improve inventory performance and service reliability.

+ Identify inventory performance gaps and create action plans for improvement.

Customer Service Level Management

+ Monitor and analyze service levels across customer segments and geographies.

+ Lead service level root cause analysis and corrective action planning.

+ Guide the resolution of escalated customer inventory issues, including Red Alert Customers.

Inventory Level Optimization

+ Direct analysis of Days Sales Outstanding (DSO) at both USBL and category levels.

+ Serve at a leadership level to monitor inventory levels across customer groups to ensure stock aligns with forecasted demand and service expectations.

+ Champion initiatives to reduce excess inventory while maintaining service targets.

Aged & Obsolete Inventory Management

+ Supervise reporting and reduction strategies for aged and obsolete inventory.

+ Ensure consistent review of inactive and slow-moving items with mitigation plans.

+ Monitor and guide oversight of single-site items to reduce obsolescence risk.

Capacity Planning & Response

+ Lead development and execution of reserve capacity strategies by temperature zone.

+ Serve as the additional leadership point of contact for the PO Prioritization and Capacity Response process.

Demand Planning Support

+ Partner with business stakeholders to advise on demand forecasting strategies.

+ Validate and communicate forecast accuracy and local demand trends.

+ Drive seasonal planning efforts in collaboration with local field teams.

Reporting & Collaboration

+ Deliver monthly performance reports and insights to executive leadership.

+ Foster strong cross-functional relationships with Sales, Field Merchandising, and Operations.

+ Support change management and continuous improvement through influence and collaboration.

Qualifications:

+ MBA or advanced degree preferred.

+ Minimum 5–7 years in supply chain operations, demand planning, or inventory management, with at least 2 years in a leadership role.

+ Strong analytical skills with expertise in interpreting complex data sets.

+ Exceptional communication and interpersonal skills, with ability to influence at all levels.

+ Proven ability to manage teams, prioritize tasks, and deliver results in a fast-paced environment.

+ Familiarity with inventory planning systems, demand forecasting tools, and data visualization platforms.

Skills:

+ Experience with supply chain platforms such as SAP, JDA, Oracle, or similar.

+ Proficiency in Excel, Power BI, or other analytics tools.

+ Knowledge of foodservice or distribution industry is a plus.

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AFFIRMATIVE ACTION STATEMENT:

Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.