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  • UX Designer

    Banco Popular Puerto Rico (San Juan, TX)



    Apply Now

    Date: Oct 3, 2025

    Location:

    San Juan, NY, US, 10004

     

    Company: Popular

     

    Workplace Type: Remote

     

    UX Designer

     

    Digital Marketing

     

    The Web Designer & Developer is the primary owner of Popular Bank’s website and digital design execution. This hybrid role blends creative design expertise with front-end development and technical website management. The position ensures the website is visually compelling, technically sound, compliant with accessibility standards, and optimized for marketing performance.

     

    The Web Designer & Developer reports to the Digital Marketing Manager and collaborates closely with the Digital & Creative team, Web Operations, various Business Units on ad hoc projects, Compliance, and external vendors (SEO agency, analytics).

    In this position, you will:

    Website Ownership & Management

     

    + Serve as the primary owner of the Popular Bank website, ensuring all content, functionality, and updates are accurate and compliant.

    + Manage day-to-day website updates including rates, product pages, branch hours, legal notices, and promotional content.

    + Build, update, and maintain web pages using HTML, CSS, JavaScript, and MODX (or other CMS platforms).

    + Oversee quality assurance and testing to ensure error-free deployment across desktop and mobile devices.

    + Conduct regular audits via Siteimprove, providing reports and recommendations to improve accessibility, compliance, and performance.

    + Collaborate with SEO agency and internal teams to continuously optimize the website for rankings and user experience.

     

    Digital Design & Campaign Support

     

    + Design and produce landing pages, product graphics, digital banners, social media assets, and campaign visuals.

    + Create and code responsive email templates and campaigns (Stripo or equivalent).

    + Ensure consistent branding, accessibility, and UX best practices across all digital channels.

    + Work directly with marketing teams and business units to translate campaign requirements into effective digital executions.

     

    Analytics, Compliance & Reporting

     

    + Use Google Analytics/GA4 to report on website and landing page performance, providing insights for optimization.

    + Partner with Compliance (via Jira workflow) to ensure all web content and campaigns meet regulatory standards.

    + Provide metrics, dashboards, and insights to marketing leadership on digital performance.

     

    Cross-Team Collaboration

     

    + Act as the central point of contact for website-related needs across the Bank.

    + Work independently with business stakeholders to recommend best digital solutions.

    + Need to have strong understanding of the financial products and services to be able to work with other BU requests and provide recommendations as required.

    + Coordinate with IT and vendors to resolve technical issues or implement site enhancements.

    To be considered, you will need:

    + Bachelor’s degree in Web Design, Digital Media, Computer Science, or related field.

    + 5-8 years of professional experience in web design, development, and management.

    + Strong proficiency inHTML, CSS, JavaScript, and CMS platforms (MODX preferred).

    + Proven design skills with a portfolio demonstrating campaign, brand, and UX work.

    + Hands-on experience withSiteimprove, SEO, Google Analytics/GA4, and email design tools (e.g., Stripo, or similar).

    + Solid understanding ofWCAG accessibility standards (2.1 AA or higher).

    + Experience collaborating with compliance/legal review teams, preferably in regulated industries (financial services a plus).

    + Strong problem-solving, project management, and communication skills.

    + Ability to work independently, manage competing priorities, and deliver on tight deadlines.

     

    Important:The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.

    ABOUT US

    Popular is Puerto Rico’s leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.

     

    As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.

     

    We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.

     

    If you have a disability or need more information about requesting an accommodation, please contact us [email protected] email inbox is monitored for such types of requestsonly. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.

     

    Are you ready for a rewarding career?

     

    Popular is an Equal Opportunity Employer, including Disability/Vets

     

    Popular is a Drug Free Workplace

     

    Learn more about us at www.popular.com and keep updated with our latest job postings atwww.jobs.popular.com.

     

    Connect with us!

     

    LinkedIn (http://www.linkedin.com/company/banco-popular-de-puerto-rico) | Facebook (http://www.facebook.com/popular/) | Twitter (http://twitter.com/popular?lang=es) | Instagram (http://www.instagram.com/popular.pr?igshid=ykmhge270ti5communitybank/)

     

    If you are a California resident, pleaseclick hereto learn more about your privacy rights.

     


    Apply Now



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