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Job Description:

The Med Grp Senior Manager of Patient Access oversees all patient access activities for the assigned region, including pre-registration, check-in/check-out, demographic and insurance data collection/verification, point of service collections, cash management, referrals, authorizations and registration work queues. The leader will formulate and administer system-level policies and procedures, ensuring compliance with state and federal regulations.

This position will oversee Medical Clinics in the SLC Region, and must live in this region

Essential Functions

+ Collaborates with Regional Medical Group leadership, clinical directors, and physicians to identify and address barriers to patient flow and the patient experience.

+ Supports the resolution of issues impacting assigned departments

+ Reviews monthly trending analysis of registration performance across assigned region focusing on quality and productivity.

+ Identifies, communicates, and aligns overall strategy for revenue cycle improvement across the region.

+ Manages human resource functions such as interviewing, selection, orientation, education/training, feedback, performance evaluation, and policy and procedure development.

+ Collaborates with Senior Director and other Regions Directors to develop and implement standardized workflows and initiatives

+ Develops reports to track and analyze key performance indicators (KPIs) and metrics, ensuring that goals are met and identifying areas for improvement.

+ Partners with other teams in the Revenue Cycle Organization (RCO) to ensure cohesive and efficient operations

Skills

+ Patient Access

+ Revenue System

+ Revenue Cycle Management

+ Quality Improvement

+ Communication

+ Reporting

+ Data Analysis

+ Leadership

+ People Management

Qualifications

Required

+ Demonstrated revenue cycle/patient access leadership experience in a large, complex health system.

+ Demonstrated proficiency in MS Office

+ Demonstrates strong ability in data analysis.

+ Demonstrated success leading a team of professionals.

Preferred

+ Bachelor’s degree in healthcare administration, finance, or related field from an accredited institution. Education will be verified.

+ Certified Patient Access Management, Certified Healthcare Financial Professional, or Certified Medical Practice Executive

+ Proficiency in Epic

+ Five (5) years of manager level responsibility in a health care setting with experience in revenue cycle and/or patient access operations are required

Physical Requirements

+ Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess customer needs.

+ Frequent interactions with providers, colleagues, customers, patients/clients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.

+ Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.

+ May have the same physical requirements as those of clinical or patient care jobs, when the leader takes clinical shifts.

+ For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.

Physical Requirements:

Physical Requirements

+ Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess customer needs.

+ Frequent interactions with providers, colleagues, customers, patients/clients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.

+ Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.

+ May have the same physical requirements as those of clinical or patient care jobs, when the leader takes clinical shifts.

+ For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.

Location:

Lake Park Building

Work City:

West Valley City

Work State:

Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$33.51 - $51.73

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here (https://intermountainhealthcare.org/careers/benefits) .

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.