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_A rare opportunity to join theCity Winery team as we reimagine the future of live music and hospitality._ City Winery to deliver the

highest end combined culinary and cultural experience to our customers who are

passionate in sharing wine, music, and culinary arts. We are a unique facility,

combining a fully functioning winery with intimate concerts, food & wine

classes, private events in a variety of configurations, and fine dining. We

have created a compelling mix for our sophisticated clientele of foodies, and

active cultural patrons—bringing the wine country experience to the middle of a

large city.

Position Summary

The Barista

crafts, prepares, and serves beverages such as coffee and tea per company

recipe, and is responsible for taking customer orders and payments. They will

prepare and serve freshly roasted, expertly prepared, premium coffee with

unsurpassed hospitality in a welcoming environment. The barista is

responsible for delivering consistently exceptional experience to City Winery

guests. This role will also actively support in various other spaces of the

building for the collective success of the location.

Overview of Responsibilities

●

Prepare and serve consistent, high-quality drinks to

meet the company and recipe standards, while delivering exceptional guest

service

●

Prepare beverages to standard recipes or customized

for customers, including recipe changes such as temperature, quantity of

ingredients or substituted ingredients

●

Perform opening and closing duties as necessary to

ensure the coffee area is well-maintained and prepared for a smooth shift

●

Replenish and restock the coffee area and all supplies

as needed

●

Maintain high levels of cleanliness, safety, and

organization of work areas, adhering to sanitation/health regulations and

company policy

●

Provide positive guest experience including greetings,

conversing with, and thanking departing guests

●

Interact with guests, take orders, serve food and

beverages, handle transactions, and support guest service needs from beginning

to end

●

Upsell, increase check average, compete in sales

incentives, drive marketing promotions & special events, and promote the

City Winery brand

●

Assess guest needs and preferences, provide

recommendations to upsell

●

Follow all health and safety regulations

●

Handle payment transactions and maintain accurate cash

drawer

●

Adhere to and abide by cash handling procedures as per

Company standards

●

Maintain a working knowledge of City Winery brand,

history, culture, and programming, both in venue and restaurant

●

Maintain menu knowledge, including ingredients,

preparation methods, and allergen information and communicate this information

to guests

●

Communicate with management or coworkers on inventory

and maintenance issues

●

Attend trainings, tastings, meetings, as needed

●

Follow all company policies, procedures, and

guidelines including being ready to work at scheduled shift time, in uniform,

with neat and presentable appearance

●

Perform basic barback duties to assist bartenders

during peak times and assist in some prep work

●

Other duties, tasks, projects as per business need

Minimum Qualifications

●

Minimum 1 year barista experience and/or relevant equivalent

experience.

●

Interest in coffee origins, roasts, and brew methods is a plus

●

Latte art skills are a plus

●

Strong work ethic, team player, and exceptional guest service

skills

●

Ability to consistently deliver high-quality guest experiences,

exceed guest expectations, and strive to create a memorable experience at every

City Winery visit

●

Effective communication and interpersonal skills with a proven

ability to build positive relationships with people in the scope of employment

●

Aptitude to resolve problems

●

Ability to execute professional guest service experience

●

Ability to handle all guests with composure and hospitality

●

Polished presentation

●

Ability to take direction from others

●

Ability to work both independently and in a team environment

●

Must be fluently literate in English including ability to read,

write, communicate, conduct basic business-related mathematics, and able to

accurately function a POS

●

Ability to work a flexible schedule including days, nights,

weekends, and holidays

●

Ability to perform physical requirements of the role including

standing/walking for the entirety of shift, bending, pulling, pushing, using

stairs, lifting and carrying up to 50 lbs.

About Us

Wine, food, and

live entertainment collide at City Winery to create a dynamic and incredibly

unique workplace. Since 2008, City Winery has been turning heads across the

nation with amazing live performances, delectable cuisine, and award winning,

locally produced wines. But there's more to us than that we're a haven for community and creativity, a

place where the philosophy of hospitality is more than just a buzzword, but a

way of life. City Winery, founded by music industry veteran & visionary

Michael Dorf, has established itself as a one-of-a-kind brand providing

unforgettable experiences for guests. From world class music venues to

sustainably produced wines with ratings of 90+ points, City Winery offers a

range of topnotch events & experiences.

We are an equalopportunity employer and value diversity at City Winery. We do not discriminateon the basis of race, religion, color, national origin, gender, sexualorientation, age, marital status, veteran status, or disability status.Additionally, City Winery participates in the E-Verify Program in certainlocations, as required by law.