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Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the country. You will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

The receptionist for the 5th Floor and Q5 lounges plays a vital role in supporting the CVICU units (J54, J55, J56, and Q5) by serving as the first point of contact for families and visitors. Your responsibilities include warmly welcoming and escorting families to the appropriate units, coordinating visit logistics by communicating with unit staff via phone, and ensuring any issues or concerns are promptly relayed to the nursing coordinator team. This role requires strong interpersonal skills, professionalism, and the ability to manage sensitive situations with empathy and efficiency in a high-acuity hospital environment.

A caregiver in this full-time position works Monday - Friday, from 7:00 a.m. to 8:00 p.m., with a rotating holiday schedule. The workweek consists of two 12-hour shifts and two 8-hour shifts, providing a blend of extended and standard workdays.

A caregiver who excels in this role will:

+ Perform receptionist functions for assigned areas and/or departments.

+ Greet guests and provide appropriate assistance and information.

+ Receive, screen, route and respond to incoming telephone calls.

+ Take accurate messages and ensure timely delivery.

+ Comply with privacy and confidentiality policies when communicating with callers and guests.

Minimum qualifications for the ideal future caregiver include:

+ High School Diploma or GED

+ One year of related experience

Preferred qualifications for the ideal future caregiver include:

+ Two years of college and/or business school

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/

Physical Requirements:

+ Ability to perform work in a stationary position for extended periods

+ Ability to operate a computer and other office equipment

+ Ability to communicate and exchange accurate information

**Personal Protective Equipment** :

+ Follows standard precautions using personal protective equipment as required.

Pay Range

Minimum hourly: $15.00

Maximum hourly: $18.44

The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cleveland Clinic's benefits package, which includes among other benefits, healthcare/dental/vision and retirement.

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities