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At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

The Card Access Specialist is responsible for maintaining physical security by providing the security service of identity and access management. Card Access Specialists are responsible for communicating and interacting with business partners in an effort to produce and maintain card access privileges for US Bank employees, contractors and vendors in an effort to maintain security and safety of people, assets, and information. Card Access Specialists operate software and analyze data to perform the service of physical identity and access management applying critical thinking and problem solving skills to manage physical access and mitigate risk.

Essential Functions

+ Master the core functions of Card Access – Production, Access Review, Document Management, Workflow and Project Management, and Technology Troubleshooting

+ Communicate effectively and build relationships with business partners providing coordination on tasks and projects in an effort to maintain published Service Level Agreements

+ Manage time and prioritize tasks assigned independently while understanding when to appropriately involve team members and management

+ Collaboration and the ability to receive feedback from team members and management

+ Provide superior customer service to our internal US Bancorp customers assisting them with requests and new Identity and Access Management tools and forms

+ Demonstrate critical thinking and problem-solving skills relating to any of the core functions

+ Apply Identity and Access Management policies and procedures while processing requests and completing projects in an effort to maintain compliance with US Bancorp policies and procedures

+ Identify escalations and exceptions to policies and procedures and communicate them up to management as necessary to improve Identity and Access Management operations and maintain safety and security

Basic Qualifications

+ High school diploma or equivalent

+ Typically less than one year of applicable experience

Preferred Skills/Experience

+ Experience in Regulatory Compliance, Security, Fraud, Anti-Money Laundering, and/or Financial Services

+ Technological troubleshooting support

+ Critical thinking and Problem solving

+ Time Management and attention to detail

+ Able to prioritize and organize daily workload

+ Effective written and verbal communication skills

+ Data Entry and Microsoft Office particularly Word, Excel, and Access

+ Basic understanding of database management and/or SQL

*We are hiring in the following locations:

+ Saint Paul, MN

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

+ Healthcare (medical, dental, vision)

+ Basic term and optional term life insurance

+ Short-term and long-term disability

+ Pregnancy disability and parental leave

+ 401(k) and employer-funded retirement plan

+ Paid vacation (from two to five weeks depending on salary grade and tenure)

+ Up to 11 paid holiday opportunities

+ Adoption assistance

+ Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

E-Verify

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $24.18 - $32.21

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.