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Additional Information

**Job Number** 25158539

**Job Category** Sales & Marketing

**Location** Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States, 20814VIEW ON MAP (https://www.google.com/maps?q=Marriott%20International%20HQ%2C%207750%20Wisconsin%20Avenue%2C%20Bethesda%2C%20Maryland%2C%20United%20States%2C%2020814)

**Schedule** Full Time

**Located Remotely?** N

**Position Type** Management

**Pay Range:** $70.67 - $116.63 per hour

This is a temporary position. Onsite – 4-5 days in office.

JOB SUMMARY

The Senior Director, Run of Show (RoS) will be accountable for leading the development, operationalization, and global execution of the RoS for Marriott’s The Power of M deployment. The Power of M is a multi-year effort to transform Marriott’s technology and business process ecosystem, evolving it to deliver on our vision to become the world’s favorite travel company. The Business Transformation Office (BTO) has been established to enable and accelerate The Power of M through unique approaches to strategic planning, program management, change management, experience and business process design, continent coordination, and deployment.

As part of the BTO and aligned with the Global Command Center, the Senior Director, Run of Show will oversee all cutover orchestration activities across waves, continents, and workstreams. The Senior Director will manage the global RoS team and will work closely with deployment leads, continent command centers, and various technology/business stakeholders to ensure deployment readiness, live event coordination, and successful activation across properties worldwide.

This position will support 24/7 global command center coverage during deployment windows, maintaining synchronized execution across time zones, and resolving real-time issues with speed and precision. The Senior Director will provide executive-level visibility into cutover health and partner across BTO, global technology, and continent teams to ensure operational excellence throughout deployment.

Expected Contributions

+ Lead and oversee the global RoS strategy, governance, and operational execution for all waves of The Power of M deployment.

+ Own and continuously refine the RoS operating model, tools, and cadence in partnership with deployment leadership.

+ Serve as a senior leader in the global command center, coordinating across business teams, technology teams, and support leads to align priorities during cutover.

+ Lead the command center meeting cadence, including recurring RoS meetings and executive briefings.

+ Provide direction and guidance to continent command centers, ensuring each continent team is aligned throughout command center operations.

+ Ensure delivery of 24/7 execution leadership during each cutover wave, managing team schedules, shift rotations, and real-time escalation response.

+ Monitor and drive performance across the Cutover Execution Tool in partnership with technology deployment team, ensuring visibility to task progress, delays, and critical path risk areas.

+ Partner with global technology, deployment support team, technology service desk, and ServiceNow team to align RoS activities with incident management and support resolution flows.

+ Identify and address systemic issues across waves, incorporating lessons learned into future wave playbooks and team knowledge.

+ Manage the RoS team, ensuring appropriate staffing, performance management, and development planning.

+ Performs other duties as needed.

Education and Experience

+ 4-year degree preferred from an accredited university in business, technology, or equivalent combination of education and experience.

+ 10+ years of relevant professional experience in lodging, consulting, or communications related discipline preferred, demonstrating progressive career growth and pattern of exceptional performance.

+ 5+ years of demonstrated experience in complex deployment execution, operations, program management, or business transformation.

+ Prior experience leading cross-functional teams in high-pressure, time-sensitive environments with global and regional stakeholders.

+ Experience working across global time zones and managing 24/7 execution coverage models

+ Strong hotel / market experience and/or knowledge of Marriott lodging systems / business processes / hotel operations.

+ Strong familiarity with Microsoft 365, ServiceNow, Power BI, Smartsheet, and Monday.com.

+ Excellent project management skills, with the ability to independently manage multiple projects.

+ Ability to effectively persuade and motivate stakeholders and team members to achieve project goals and objectives.

+ Strong presentation, facilitation, and stakeholder communication skills.

MANAGEMENT COMPETENICES

+ Leadership

+ Adaptability – Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.

+ Communication – Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding.

+ Problem Solving and Decision Making – Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.

+ Professional Demeanor – Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

+ Managing Execution

+ Building and Contributing to Teams – Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.

+ Driving for Results – Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.

+ Planning and Organizing – Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

+ Strategy Execution – Bridges deployment strategy with real-time operations, ensuring intent and execution are aligned.

+ Building Relationships

+ Coworker Relationships – Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.

+ Customer Relationships – Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.

+ Global Mindset – Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

+ Generating Talent and Organizational Capability

+ Organizational Capability – Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.

+ Talent Management – Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

+ Learning and Applying Professional Expertise

+ Applied Learning – Seeks and makes the most of learning opportunities to improve performance of self and/or others.

+ Business Acumen – Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.

+ Technical Acumen – Understands and utilizes professional skills and knowledge in a specific functional area to conduct.

+ Basic Competencies

+ Basic Computer Skills – Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).

+ Mathematical Reasoning – Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.

+ Oral Comprehension – Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.

+ Reading Comprehension – Demonstrates understanding of written sentences and paragraphs in work-related documents.

+ Writing – Communicates effectively in writing as appropriate for the needs of the audience.

_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._

All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here (https://life.marriott.com/wp-content/uploads/2025/09/benefitsoverviewf\_2025edits\_8.19.25.pdf) to learn more.

Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave.

**Washington Applicants Only** : Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you.