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129345BR

Job Title:

Customer Service - On-Site, 7:30a - 4p | Food & Delivery Industry

Location:

Vistar-Kansas City (1094)

Job Description:

We Deliver the Goods:

+ Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more

+ Growth opportunities performing essential work to support America’s food distribution system

+ Safe and inclusive working environment, including culture of rewards, recognition, and respect

Position Purpose:

The Customer Service Rep is responsible for assisting all customers with order entries and any inquiries regarding the company. In addition, they are responsible for keeping all customers satisfied and happy with the company as their distributor and to accommodate them as best possible. The customer service rep solves customer problems and deals with a variety of concrete variables in situations where standardization exists. The customer service rep communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.

Responsibilities may include, but not limited to:

+ Input customer orders.

+ Input customer credits.

+ Input order and invoicing information accurately and in a timely manner.

+ Assist customers with orders and problems. Contact vendors and requests samples for customers.

+ Provide informative and professional assistance when working with the public, customers, vendors, and co-workers.

+ Perform administrative responsibilities such as checking faxes and mail on a daily basis, writing sample requests and special orders when necessary.

+ Attend training and Customer Service meetings.

+ Performs other related duties as assigned.

Req Number:

129345BR

Address Line 1:

4825 NW 41st St

Job Location:

Riverside, Missouri (MO)

Shift:

1st Shift

Full Time / Part Time:

Full Time

EEO Statement:

Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy (http://pfgc.com/Policy) ; (2) the "EEO is the Law" poster (http://pfgc.com/Poster) and supplement (http://pfgc.com/Supplement) ; and (3) the Pay Transparency Policy Statement (http://pfgc.com/PayTransparency) .

Required Qualifications:

High School Diploma/GED or Equivalent

12 months customer service, call center and/or related area

Division:

VISTAR

Job Category:

Sales

Preferred Qualifications:

1+ years customer service, call center and/or related area within foodservice industry

Experience with high email and call volumes

Address Line 2:

Suite 100

State:

Missouri

Company Description:

Vistar customers are everywhere people work, play, and shop. Vistar is America’s leading candy, snack, and beverage distributor with more than 25 distribution centers delivering everything from popcorn to healthy meal replacements anywhere in the U.S. The company has thrived by innovating, exceeding customer expectations, and fostering a collaborative culture built on teamwork, doing what’s right, and giving back to the communities they serve.

Benefits:

Click Here for Benefits Information (https://pfgc.com/Careers.aspx#benefits)

Compensation:

$18.50/hr