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Responsible for managing the patient financial services functions in the Health System CBO including Billing/Collections; Cash Posting; Contract Management; Customer Service; Judicial Affairs. Oversees one or more of the following functions: inpatient/outpatient billing; cash posting and customer service. Prepares statistical reports. Assists in providing information for internal and/or external auditors. Analyzes accounts for Third Party Payers to insure accurate reimbursement. Interviews hires trains supervises & evaluates assigned CBO staff.

Analyzes, plans, evaluates, and implements processes designed to maintain KPI’s at or exceeding determined benchmarks for assigned team(s).

Provides day-to-day supervision of assigned CBO staff.

Serves, manages, and supports internal and external customers to the CBO.

Suggests and participates in performance improvement activities.

Investigates documents and resolves problems and complaints.

Is accountable for own work responsibilities.

Maintains a positive and professional work environment.

Communicates appropriately using good interpersonal skills

Assumes responsibilities for professional development of self and contributes to and assists with the professional development of others.

Other duties may be assigned as needed.

This position **will not** consider candidates who require immigration sponsorship at this time or in the future.

MINIMUM REQUIREMENTS

Education: High School Graduate or Equivalent required. Bachelor's degree is preferred.

Experience: 4 years of relevant experience required, with at least one year in lead position. 2 years’ Supervisory experience preferred.

Working knowledge of all systems used in medical provider billing CPT HCPCS ICD-10 and modifiers and thorough knowledge of third-party billing and reimbursement is required.

PHYSICAL DEMANDS

Job requires sitting for prolonged periods; Repetitive motion: computer keyboard activity. Proficient communicative, auditory and visual skills; Attention to detail and ability to write legibly; Ability to lift/push/pull less than 20lbs.

Position Compensation Range: $47,512.00 - $95,024.00 Annual

Benefits

+ Comprehensive Benefits Package: Medical, Dental, and Vision Insurance

+ Paid Time Off, Long-term and Short-term Disability, Retirement Savings

+ Health Saving Plans, and Flexible Spending Accounts

+ Certification and education support

+ Generous Paid Time Off

UVA Health (https://jobs.virginia.edu/why-uva-health) is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News & World Report “Best Hospitals” guide (https://health.usnews.com/best-hospitals/area/va/university-of-virginia-medical-center-6344000) rates UVA Health University Medical Center as “High Performing” in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children’s (https://jobs.virginia.edu/uva-childrens) is named by 2023-2024 U.S. News & World Report (https://health.usnews.com/best-hospitals/area/va/university-of-virginia-childrens-hospital-PA6344000) as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation. Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond.