"Alerted.org

Sr Customer Liaison Specialist

Country/Region: US

Location:

Duncan, SC, US

Req ID 82424 | Duncan, United States ZF Chassis Systems Duncan, LLC

Job Description

Responsibilities:

+ Relationship building with the local customer organization

+ Price management and tracking in SAP

+ Reporting towards (Key) Account Manager in central organisation

+ Manage, monitor and report special commercial cases, e.g. special builds, prototypes, extraordinary changes and supply chain topics like airfreights

+ Commercial partner for the ECM, manage and monitor ECM evaluations to reduce risks and optimize profit

+ Prepare and negotiate quotes for ECM after SOP

+ Maintain „commercial BOM“ after SOP in order to track take rates, average material and logistic costs etc. which can be used for OP/SP planning

+ Prepare and analyse short term volume forecast

+ Keep close contact to all plant function like controlling or logistics for any kind of commercial topics

+ Escalate and work together with Account Manager to solve plant issues

Required Skills & Experience:

+ Degree in engineering, business administration, or related field

+ 3 years of work experience in: engineering and/or sales and/or controlling, preferable in automotive context

+ Experience with software such as SAP, CRM Dynamics

+ Advanced experience with MS office (Excel, PowerPoint)

+ Preferable experience in project management, in interdisciplinary team management

+ Good communication skill

+ Ability to Manage Multiple Assignments with Minimal Supervision

+ Support (Key) Account Manager by providing and preparing needed information for all plant related topics

DIVERSITY COMMITMENT:

Diversity, Equity and Inclusion are more than just words for us. They are at the core of the ZF Way that propels our team members towards their utmost success. We strive to build and nurture a culture where inclusiveness is a natural reflex. We actively seek ways to remove barriers so that every member of ZF can rise to their full potential. We aim to embed this in our legacy through how we operate and build our products as we shape next generation mobility, safety, sustainability and social justice.

With four generations across 118 nationalities in 41 countries, ZF combines a unique variety of backgrounds, perspectives, and ideas. Together, we solve problems, drive innovation and shape next generation mobility.

Our company is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with us and are in need of accommodation or special assistance to navigate our website or to complete your application, please contact us. Requests for reasonable accommodation will be considered on a case-by-case basis. ZF is an Equal Opportunity and Affirmative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Equal Employment Opportunity/Affirmative Action Employer M/F/Disability/Veteran

What does DEI (Diversity, Equity, Inclusion) mean for ZF as a company?

At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility.

Find out how we work at ZF: