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The ancestors of the Sycuan Band of the Kumeyaay Nation existed many centuries ago as a community of people…a Tribe living together, farming, hunting and fishing to survive.

Much has changed since that time. Today the Sycuan Tribe governs its Reservation, owns and operates a Casino and a Golf Resort, and owns a number of other business ventures in the San Diego Region.

One attribute that remains unchanged, however, is Sycuan's sense of community. Sycuan is more than just a business. Sycuan is a community of people working together toward a common goal. Whether you work in our state-of-the-art Casino, our beautiful Resort, or become a staff member in our Tribal Government division, you will be part of the Sycuan family.

Are you passionate about helping others and making a difference in the workplace? Sycuan is looking for a Benefits Coordinator to support our team members and ensure smooth delivery of our benefits programs.

If you’re detail-oriented, organized, and thrive in a guest-service-focused environment, we’d love to meet you!

Job Purpose:

Provides administrative support for Sycuan’s benefit programs and services.

Job Duties and Responsibilities:

(Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)

+ Provides guest service to internal and external guests following Sycuan’s HEART program.

+ Serves as the initial point of contact for incoming benefits inquiries, including walk-ins, emails, phone calls, and voicemails

+ Assists team members with the benefits enrollment process, answers questions, and educates on plan options

+ Processes benefit enrollments, verifying eligibility for elected plans and ensuring receipt of required documentation

+ Assists with planning and executing the annual Open Enrollment process

+ Coordinates and participates in on-site visits with benefit vendors for health fairs, open enrollment, and other events

+ Processes and tracks funeral expense and educational reimbursement requests

+ Keeps up-to-date benefits records by scanning or filing documents in their corresponding location in a timely manner

+ Responds to incoming benefit-related verification requests, including Medicare Part B forms, National Medical Support Notices, Paid Family Leave claims, and State Disability Insurance claims

+ Supports development and execution of wellness program activities

+ Fulfills other duties as assigned

Job Specifications:

Education and Experience:

Essential:

+ High School Diploma or equivalent

+ 1 year of administrative experience, preferably with an emphasis on benefits

Desirable:

+ Human Resources education or experience

+ Guest service experience

Skills and Knowledge:

Essential:

+ Ability to interact effectively with team members, managers, vendors, and guests in a professional manner

+ Ability to communicate effectively in the English language

+ Ability to maintain records and files

+ Ability to file documents in alphabetical order

+ Ability to understand and follow verbal directives and written directions

+ Excellent recordkeeping, organizational, and time-management skills

+ Excellent computer data entry skills

+ Detail-oriented

+ Ability to prioritize and perform multiple tasks

+ Ability to meet deadlines

+ Ability to maintain objectivity and confidentiality with the highest level of discretion

+ Ability to sit and stand for up to eight hours at a time

Desirable:

+ Advanced computer skills

+ Familiarity with benefits administration regulations

+ Multi-lingual

Supervisory/Managerial Accountability:

Direct: None

Indirect: None

If you enjoy being part of a community dedicated to creating a memorable guest experience, we invite you to explore career opportunities with Sycuan and join our winning team!

Job Details

Pay Type Hourly