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Overview

Manages projects focused on LOB products, processes, or functions, with some having cross-functional implications. Acts as a secondary contact to senior managers for critical change initiatives and assists staff. Partners with the business to develop transition plans with ongoing success measures to sustain change. Responsible for analyzing the current state, developing future-state approaches, and facilitating implementation. Plans, organizes, monitors, and controls projects using appropriate tools to ensure efficient completion. Develops and communicates risk mitigation strategies. Effectively informs managers, peers, and partners about deliverables, timelines, and needed support. Also responsible for Clarity, PCM updates, and project documentation. Requires strong project management skills, including prioritization and meeting deadlines. Typically, 3+ years of project management support experience is necessary.

Responsibilities

+ Ensures effective management of projects from inception through implementation

+ Defines, develops, and executes project plans, including scope definition, expectations, activities, cost estimates, and schedules

+ Works with the business group to determine and understand business requirements

+ Manages projects from concept through the planning, analysis, design, testing, implementation, and transition phases

+ Develops clear and concise "big picture" of projects within OMBP organizational goals

+ Directs and leads Project Teams by developing and coordinating work plans, schedules, milestones, deliverables, and training

+ Manages project budgets including risk and impact of changes to project plans

+ Identifies and minimizes project risks or constraints that would impact project deliverables

+ Maintains/archives project documentation

+ Ensures project deliverables are met in accordance with customers' expectations

+ Sets, manages, and communicates client expectations for the project

+ Oversees project progress to ensure project documentation and schedules are in compliance with previously agreed requirements and standards

+ Identifies, escalates, and/or resolves issues associated with project(s) ensuring deliverables conform to established quality and schedules

+ Monitors and controls risks to ensure timelines are met and project goals are attained

+ Facilitates project team and client meetings for the resolution of project issues

+ Provides project status reports to management

+ Manages, executes, and communicates project plan, changes, direction, approach, and priorities based on changing business requirements, circumstances, new information and/or budget considerations to stakeholders

+ Interacts effectively with managers and division/department management concerning projects

+ Performs other related duties as assigned

Qualifications

+ Experience leading and/or managing small projects or portions of larger projects

+ Experience participating in, and/or managing, cross-functional, multi-dimensional teams and projects

+ Solid knowledge of project lifecycles, project management methodologies, and business requirements analysis

+ Experience working with all levels of staff, management, and vendors

+ Proficiency with PCs and related software applications (word processing, spreadsheet, presentation, database, and project management applications)

+ Strong planning, organization, and problem-solving skills

+ Strong interpersonal, verbal, and written communication skills

+ Demonstrated skill in presenting findings and conclusions clearly and concisely to stakeholders and management

+ Bachelor's degree in a related field or the equivalent combination of education, training, or experience

Desired Qualifications

+ Knowledge of OMBP’s operations

+ Degree in Business, Management, Economics, Finance, or IT related field

Hours: Monday - Friday, 7:30AM - 4:30PM

This job posting is for the Overseas Military Banking Program (OMBP) operated by Navy Federal Credit Union. The position is located in San Antonio, Texas and will be supporting Navy Federal’s contract with the Department of Defense to operate OMBP

Equal Opportunity

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

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From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 27232