"Alerted.org

The Network Engineer is responsible for the ongoing support and maintenance of NJM’s Enterprise Network, ensuring its reliability and performance. Collaborating closely with IT infrastructure and operations teams, this position will play a critical role in delivering stable and efficient network services that support the organization’s technology needs.

Job Responsibilities:

Network Operations and Support

+ Maintain LAN/WAN and Data Center Infrastructure Components

+ Maintain cabling infrastructure for phone and data network

+ Create reusable configuration templates to standardize the deployment of network devices and features

+ Perform network asset management tasks, including device inventory, lifecycle management, and documentation of technical specifications

+ Maintain disaster recovery network infrastructure and participate in annual DR Exercise

+ Perform network device OS upgrades and system patching to maintain appropriate security, vendor support, and feature sets

+ Monitor ticketing queues and respond to outstanding requests and other assigned work orders

Monitoring and Reporting

+ Generate usage, availability, and performance report for management consumption

+ Generate and analyze usage reports for capacity planning

+ Availability and health monitoring for network infrastructure components

+ Maintain network monitoring tools to optimize monitoring capabilities

Effectively Troubleshoot and Resolve Network Related Issues

+ Act as an escalation point for Service Desk and other level 1 support groups to troubleshoot network related issues.

+ Provide 24x7 off hours support as a part of a rotating on call schedule to respond to fault alarm and escalation from level 1 support teams

+ Capture and analyze network packet traces to support troubleshooting efforts

Networks Security Operations

+ Evaluate published security advisories and remediate security vulnerabilities consistent with NJM Patch Management Program

+ Validate device configurations for security best practice for network infrastructure

+ Maintain identify management platform to control access to the corporate wireless network

+ Maintain SSL client VPN infrastructure to securely connect employees to the corporate network

Required Qualifications & Experience:

+ Minimum of 5 years of experience in Information Technology

+ Minimum of 1 years of experience maintaining a mid-size enterprise network infrastructure

+ Bachelor’s degree in computer science or equivalent work experience required

+ Network vendor or industry certifications such as CCNA/CCNP or Network+ are considered a plus

+ Self-starter that can work independently or as part of a team

+ Desire to learn new technologies and adapt as the landscape changes

Compensation: Salary is commensurate with experience and credentials.

Pay Range: $97,947-$113,724

Eligible full-time employees receive a competitive Total Rewards package, including but not limited to a 401(k) with employer match up to 8% and additional service-based contributions, Health, Dental, and Vision insurance, Life and Disability coverage, generous PTO, Paid Sick Leave, and paid parental leave in addition to state-mandated leave. Employees may also be eligible for discretionary bonuses.

Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.