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Description

We are looking for a dedicated Collections Specialist to join our team in Brookfield, Wisconsin. This contract position offers an excellent opportunity to contribute to the success of a wholesale distribution company by managing accounts receivable functions. The role is fully onsite and involves close collaboration with the credit manager to support the credit and collections department.

Responsibilities:

• Manage the aging of accounts for an assigned region or division to ensure timely collection of receivables.

• Communicate regularly with customers to collect outstanding balances and resolve payment issues.

• Perform credit checks and approve orders based on established guidelines.

• Generate credit reports and recommend adjustments to credit limits when necessary.

• Prepare collection letters, payment plans, and documentation for uncollectible accounts to be sent to third parties.

• Process check requests for refunds and credit card payments, ensuring accurate record-keeping.

• Collaborate with operational teams to address disputes and make necessary account adjustments.

• Maintain detailed and up-to-date notes for all customer accounts, including aging reviews and risk assessments.

• Research account credits and review general ledger entries related to accounts receivable.

• Handle miscellaneous tasks such as bankruptcy claims, equipment aging reviews, and preparing proof of claims as directed.

Requirements • At least two years of experience in collections or customer service.

• Proficiency in Microsoft Office Suite, particularly Outlook, Excel, and Word.

• Strong communication skills, both verbal and written, with an attentive and diplomatic approach.

• Exceptional organizational skills to manage multiple accounts and maintain accurate records.

• Ability to collaborate effectively with management and administrative teams.

• Familiarity with accounts payable processes, data entry, and invoice coding.

• Knowledge of general ledger functions and financial reconciliation.

• Commitment to upholding company values and contributing to its mission.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .