• Medical Office Assistant

    Actalent (Trumbull, CT)


    Job Title: Medical Office Assistant

    Job Description

    Join a dynamic and fast-paced medical practice as a Medical Office Assistant, where you will be integral in providing exemplary patient experiences. Collaborate with a dedicated team to ensure efficient operation and patient satisfaction, while contributing to the growth of our leading gastroenterology practice.

    Responsibilities

    + Schedule procedure and office visit appointments following established policies and scripts.

    + Update insurance and demographic information during appointment scheduling.

    + Obtain cardiac clearance for patients scheduled for procedures when necessary and ensure documentation is complete.

    + Assist with general office functions at the request of site supervisors or managers.

    + Provide support to other staff members to ensure proper patient care and smooth office operations.

    + Answer incoming phone lines, take clear and concise messages, and route messages appropriately.

    + Compose, process, and follow-up on electronic phone messages and alerts.

    + Maintain familiarity with providers' preferred preparation methods.

    Essential Skills

    + Customer service skills

    + Experience in healthcare and medical scheduling

    + Proficiency with Microsoft Office, EPIC, and EMR systems

    + Ability to verify insurance and handle patient scheduling

    + Strong verbal and written communication skills

    + Exceptional interpersonal and customer service skills

    + Problem-solving ability and multitasking proficiency

    + Experience working in a high-paced and occasionally stressful environment

     

    Additional Skills & Qualifications

     

    + High school diploma or equivalent

    + At least 2 years of related experience required

    + GI experience is a significant advantage

    + Warm and inviting demeanor with a patient-centered approach

    + Team player with the initiative to ensure patient care and task completion

    Work Environment

    Work in a busy outpatient GI medical practice with flexible scheduling options. You will be part of a vibrant team in a supportive and professional environment, handling upwards of 20 incoming and outgoing calls and serving about 40 patients daily. The work schedule includes up to 24 hours a week on Monday, Wednesday, and Thursday, with flexibility to start as late as 9 AM or finish as early as 5 PM. Join a practice that values its staff and offers a collaborative and compassionate workplace.

     

    Job Type & Location

     

    This position is based out of Trumbull, Connecticut.

    Pay and Benefits

    The pay range for this position is $19.00 - $23.00/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

     

    • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a fully onsite position in Trumbull,CT.

     

    Application Deadline

     

    This position is anticipated to close on Oct 17, 2025.

    About Actalent

    Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

     

    If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] (%[email protected]) for other accommodation options.