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UC Health is seeking a Communications Specialist – Emergency Transport (CERT) to join our Air Care & Mobile Care team. This vital role serves as the first point of contact in coordinating emergency, critical care, and non-emergency medical transport, ensuring efficient communication and safe delivery of services to patients via air and ground transport.

The Specialist is responsible for triaging incoming calls, dispatching transport teams, maintaining real-time vehicle tracking, and facilitating communication between medical teams, EMS, referral facilities, and aviation vendors. This role directly contributes to the safety and quality of our patient transport services and plays a key part in disaster response coordination across the Greater Cincinnati region.

About University of Cincinnati Medical Center

As the pioneering hospital of UC Health, Greater Cincinnati’s academic health system, UC Medical Center has served greater Cincinnati and Northern Kentucky for nearly 200 years. Each year, hundreds of thousands of patients receive care from our world-renowned clinicians and care teams utilizing the most advanced medical knowledge and technology available. UC Medical Center has 724 licensed beds and more than 5,800 employees.

Unit Details:

+ Air Care & Mobile Care has provided the Greater Cincinnati area with specialized medical transport services for patients in our community for over 35 years.

+ Air Care & Mobile Care is the only service in the region to be accredited in   four levels   of medical transport by the   Commission on Accreditation of Medical Transport Systems.

+ Air Care & Mobile Care specializes in caring for and transporting critically injured and sick patients, wherever they may be, by bringing the world-class care of UC Medical Center to the patient

About Us

About the Team