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Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential.

Overview

Paycor's HR software is purpose-built for leaders and modernizes people management. We help ourcustomers build winning teams and great places to work. Paycor’s culture is the key driver of oursuccess. Every day, our associates find new ways to add value and progress toward audacious goals.We celebrate wins and share the wealth with a high performance-centric culture that empowers talentedpeople to try new roles, innovate and experiment, and follow their passions.

Responsibilities

• Extraction, manipulate, and import data from various systems• Identify and escalate concerns, assisting to problem solve identifying best means for importing data based on an ever-changing set of circumstances and system capabilities• Reconcile and process electronic return, W2 & W3 files and payments in accordance with frequency as mandated by the tax authorities to maintain tax compliance• Troubleshooting of set-up and data integrity issues as needed for lower complexity agencies

• Resolve client questions expediently with a high level of service and communicate with them regarding tax filing and payment issues, and tax jurisdiction correspondences, escalating concerns as needed• Proactively maintain positive relationships with peers within Tax Services and other Client Services teams

• Continue to improve system knowledge through collaboration with peers, technical support, and IT developers• Provide communication and enhancement requests to Tax Compliance & Product & Engineering team and management of product development issues arising from problems identified through data integration and transmission efforts• Maintain and facilitate promotion of department-initiated software enhancements• Maintain a working environment that is energized and consistently demonstrates the Paycor service commitment and values• Collaborate with other Client Service and Product & Engineering teams to share best practices and process improvements

Qualifications

• Four-year degree or equivalent experience preferred• 3+ years prior accounting, tax or Paycor experience preferred• 1+ year of Client Service experience, preferably business to business• Experience with industry standard file formats such as EFW2, ICESA, and NACHA preferred• 1+ years of experience preparing and filing payroll tax returns – federal, state, local and unemployment• Microsoft Office experience preferred: strong Excel proficiency required (pivot tables, VLOOKUPs, etc.)• Ability to work with a high degree of accuracy with multiple data elements extracted from multiple data sources• Possess strong organization and time management skills, must be able to prioritize tasks based on delivery dates, other milestones and perform well under agency-driven deadline pressures• Takes initiative and demonstrates a high degree of ownership and accountability• Strong problem solving and analytical thinking skills• High technical aptitude; ability to adapt to frequent system and tool updates• Demonstrated drive to learn new skills, enhance and implement process efficiencies for the betterment of the client, team and Paycor• Strong interpersonal skills, ability to manage projects and self-motivated• Must be able to work in a team environment, as well as independently• Must be available to work extended hours during peak season volume• Highly organized, able to prioritize, with exceptional follow through• Excellent verbal and written communication skills

Compensation

In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $22.00 - 28.00 hourly. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Live the Paychex Values

+ Act with uncompromising integrity.

+ Provide outstanding service and build trusted relationships.

+ Drive innovation in our products and services and continually improve our processes.

+ Work in partnership and support each other.

+ Be personally accountable and deliver on commitments.

+ Treat each other with respect and dignity.

What's in it for you?

+ We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.

+ We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.

+ We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.

+ We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.

+ We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

Not sure if you meet every requirement?

At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.

Paychex is an equal opportunity employer that fosters a workplace culture of Diversity, Equity, & Inclusion. Our valued employees and commitment to DEI are the essence of our internal and external success.