• Associate, Guest Insights

    ASM Global (Chicago, IL)


    POSITION: Associate, Guest Insights

     

    DEPARTMENT: Analytics

     

    REPORTS TO: Director, Fan Insights

     

    FLSA STATUS: Exempt

    LEGENDS GLOBAL

    Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.

     

    Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.

     

    The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.

     

    Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!

    THE ROLE

    The Associate, Guest Insights is a key position where creative and strategic thinking is valued, working with cross-disciplinary teams to ensure high-quality partner relationships and work products. The position requires strong strategy, creativity, and collaboration skills to assist Legends Global day-to-day working relationships with several key partners. The position will focus on helping organizations accelerate all aspects of their business operations, including partnership strategy & sales, marketing & brand strategy, and fan engagement.

    ESSENTIAL DUTIES AND RESPONSIBILITIES

    + Develop audience insight reports, dashboards, and other client deliverables.

    + Contribute to strategic efforts on behalf of partners and prospects.

    + Assist with research, brainstorming, and ideation.

    + Stay informed about the latest trends and advancements in market analysis, data visualization, and sports business.

    + Provide internal and client stakeholders feedback on engagement, milestones, partner strategies, solution enhancements, and other vital initiatives.

    + Play an active role in driving integration, collaboration, communications, and best practice sharing across the organization.

    QUALIFICATIONS

    To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

     

    + Strong analytical skills with the ability to translate complex data into actionable insights.

    + Strong interpersonal skills for effective client interaction.

    + Ability to manage multiple tasks and deliver results in a fast-paced environment.

    + Ability to work independently as well as part of a team.

    + Knowledge of market analysis tools like Oracle, GWI, YouGov, Scarborough, Zoomph, Audiense, and Placer.ai.

    + Proficiency in Microsoft Excel required.

    + Experience with Tableau or other data visualization tools is preferred.

    + Knowledge of SQL for data manipulation and extraction is preferred.

    EDUCATION

    + Bachelor’s degree in Data Science, Computer Science, Statistics, Data Analytics, or a related field.

    COMPENSATION

    Competitive salary commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

    WORKING CONDITIONS

    PHYSICAL DEMANDS

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

    NOTE:

    The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

     

    Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.