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Description

Typical month:

90% time doing= Testing new firmware on modems (the devices that go into the customers homes to provide internet or voice service)

10% time doing =Component of also doing the actual deployments, that’s all done through tools that we schedule the work to run through. So its scheduling work to get done through those systems

•This person will be testing the code on the device, so a bit of both (between testing code or testing device), but more of the firmware testing side.

•What exactly will they be testing inside of this hardware? Can you give 4-5 examples what they are actually testing? Or what they are testing for?

They are testing to ensure the modem operates as expected in the production environment. So, validating firmware upgrade/downgrade behavior, validate device performance (speeds, etc.), validate device adheres to DHCP spec, validate bugs found in previous firmware versions are fixed, validate new features work as expected, etc.. along with these validations comes the troubleshooting piece when they find things that do not pass the tests. If a failure is found, we’d be the team to work with vendors to determine the root cause and validate any fixes that are required.

Testing (intent is to find the issues before we push it out to client home):

--Troubleshooting

--when an issue is found on that new code, we would expect to work through testing and trying to figure out what is the cause of this issue so they can get reported back and fix. Testing and troubleshooting combined

run it through a shorter version of testing in actual production environment. Tim's team does more in depth testing, does it actually work on the network like it did in the lab

A quality assurance analyst creates tests to find any problems with software before the product is launched. They identify and analyze any bugs found during testing and document them. They also must to pay very close attention to detail and coach their team on managing testing tools, reporting results, and motivating process improvement. A normal work day for a quality assurance engineer includes developing new tests to run, running the tests, and documenting the results; if any defects are noted the quality assurance analysts will need to collaborate with the software developers to find a fix and patch the program. Once the defect has been patched, they will need to run the test again to make sure there are no new bugs and to make sure the defect found has been corrected.

JOB ID:

Skills

DHCP, DNS, troubleshooting, Quality assurance, network protocols, modem, validation testing, validation verification, firmware, linux

Top Skills Details

DHCP,DNS,troubleshooting,Quality assurance,network protocols,modem,validation testing,validation verification,firmware

Additional Skills & Qualifications

1. Nice to have: Understanding & being comfortable with like a Linux operating systems bc a lot of the modems are based off of Linux. So when youre running commands & stuff inside them, knowing how to navigate, change directories, packet captures, that kind of stuff

Softskills:

Someone inquisitive, curious, asks questions & wants to know 'how' things work

These are all nice to haves:

Technical Skillset Ranking:

1. Advanced troubleshooting/problem solving ability

2. DOCSIS / Cable Modem / CPE

3. Linux / Unix experience

4. DHCP

5. SNMP

6. Familiarity with IPv6 and related protocols such as MAPT, NDP, DHCPv6, ICMPv6, and SLAAC

7. Working knowledge of the Splunk Data Platform

8. SQL, MySQL, or MariaDB

9. Other network protocols / network eng skills

10. TR-069, TR-104, TR-181

Pay and Benefits

The pay range for this position is $47.00 - $58.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Denver,CO.

Application Deadline

This position is anticipated to close on Oct 17, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.