• Release Of Information Specialist

    TEKsystems (Beverly Hills, CA)


    Job Description: Release of Information (ROI) Specialist

     

    Join our team as a Release of Information Specialist, where you'll play a key role in ensuring accurate and timely handling of patient medical records while delivering exceptional customer service.

    Key Responsibilities

    + Process release of information requests by retrieving, scanning, and transmitting patient medical records daily.

    + Review and validate authorization forms to ensure compliance with HIPAA and internal procedures.

    + Date-stamp and highlight incoming requests to streamline processing.

    + Respond to inquiries from patients and providers with professionalism and empathy.

    + Maintain organized and secure storage of medical files.

    + Prioritize and manage requests from multiple sources using appropriate systems, ensuring timely completion in line with federal and state regulations.

    + Educate customers on confidentiality and privacy standards.

    + Assist callers with record requests and general customer service needs.

    + Identify and respond to internal and external customer needs using available resources.

    Qualifications

    + Minimum 3 years of experience in Release of Information (ROI).

    + Proficiency with EPIC ROI Navigator Module.

    + Strong attention to detail with 95%+ accuracy in data entry and processing.

    + Familiarity with e-fax and PDF applications.

    + Excellent communication and customer service skills.

    + Ability to maintain strict confidentiality and adhere to HIPAA regulations.

    Pay and Benefits

    The pay range for this position is $23.00 - $25.00/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

     

    • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a fully onsite position in Beverly Hills,CA.

     

    Application Deadline

     

    This position is anticipated to close on Oct 17, 2025.

    h4>About TEKsystems:

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

     

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    About TEKsystems and TEKsystems Global Services

    We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.