• IT Lab Support Technician- Onsite

    Cognizant (Raleigh, NC)


    DC Hands and Feet Support Engineer – Well versed in below activities and be part of a larger team spanned across the globe

     

    • Equipment Moves, Installation and Setup

    • Troubleshooting and Break Fix Tasks

    • Decommissioning and Disposal

    • Maintenance and Repairs

    • Monitoring and Reporting

    • Inventory Asset Management

    • Emergency Response

    • Lab Cleanliness and Safety

    • Basic Testbed Support

    Mandatory Knowledge and experience in below tasks

    • Intra and Inter lab equipment and rack moves, should be capable of using manual fork lift

    • Cable management, including running, organizing, topology clean-up, and labelling network cables

    • Troubleshooting and Break Fix Tasks

    • Conduct basic diagnostics to identify hardware issues.

    • Install and configure hardware components such as servers, routers, and switches

    • Installation and upgrade of IOS, OS (Windows / Linux), VMware ESXi.

    • Help to replicate or build configurations based on customer requirement.

    • Installation and networking of Managed Power Distribution Unites mPDUs

    • Network debugging, tracking layer 1 to 3 issues

    • Router, Switch, installation and Upgrade experience

    • Rack & Stack, PDU installation experience is must

    • Should have experience in labelling inventory tracking for components and devices inside Datacentre

    • Should follow all SOP, policy and procedure documents and contribute to enhance them.

    • All workdays from customer office.

    • Work hours 9 AM to 6 PM

    **Benefits** :

    Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

    The annual salary for this position is between $50,000 to $ $59000 + Cost of living allowance + Bonus depending on experience and other qualifications of the successful candidate.

     

    Medical/Dental/Vision/Life Insurance. Paid holidays plus Paid Time Off. 401(k) plan and contributions. Long-term/Short-term Disability. Paid Parental Leave. Employee Stock Purchase Plan. Eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

     

    Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.