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Manager, Business Strategies & Buses Support (Buses

Job ID: 12990

Business Unit: MTA Bus Company

Regular/Temporary: Regular

Department: Office of Business Strategy

Date Posted: Oct 3, 2025

Description

Job Information

Manager, Business Strategies & Buses Support (Buses)

First date of posting: 9/12/2025

Last date of posting: 10/03/2025

Authority: TA/OA/MTA Bus

Department: Regional Bus Company

Division/Unit: Business Strategies

Reports To: VP Business Strategies & Buses Support

Hours of Work: As Required

Compensation

Salary Range: $90,590 – 128,239 (Grade E/534 hay points)

Summary

This position will develop and establish pro-active data gathering processes, metrics, and

overall workforce analytics associated with managing the day-to-day updates for the Vice

President Business Strategies and Buses Support, including service changes, performance

analysis, safety analysis, and new bus development plans. Responsibilities include

conducting research, handling information requests, providing analytical support to develop

recommendations based on solid analytics to allow for operational excellence. Gather all key

performance indicators and metrics and summarize, analyze and prepare the book for the

monthly MTA Committee meetings. Review and prep the SVP and VP for the Committee Prep

meeting with the NYCT President. Attend the NYCT President's prep meeting to ensure the

material meets the requisite needs for the NYCT President to present to the MTA Board. This

position will be required to perform ad-hoc special projects and support executive staff in

carrying out agency objectives. Manage and prepare responses for the Press Office and Buses

senior leadership for all Bus related press inquiries and serve on a monthly rotational basis as

the off-hour manager monitoring Bus related incidents with the potential for required

responses for the Press Office and Bus senior leadership

Responsibilities

• Develop and manage administrative processes to ensure efficient workflows and ensure

data is captured and presented in an efficient manner. Monitor outcomes to identify new

ways to streamline and improve workforce analytics. Monitor key performance indicators

and develop and produce analyses and reports to provide insight into operations and

performance. Review procedures and implement improvements where necessary.

Coordinate divisional efforts, marshaling and analyzing data from various sources to

anticipate and mitigate any adverse impact on critical operational needs

• Track and respond to all Press Office inquires for Bus related incidents. Gather information

from Bus Senior division leadership, review data, prepare reports, and determine level of

escalation to the SVP. Serve on a monthly rotational basis to cover any Bus related Press

Office inquiries on the weekend/holidays, to ensure coverage is given to address any

critical needs

• The incumbent will undertake other ad-hoc assignments and manage special initiatives and

projects, as appropriate. Special projects include complex reporting, project management

and analytical assignments related to key performance indicators like Bus Speed, Bus

Technology, Zero Emissions Fleet, ACE, and operational issues.

• Gather the key performance indicators on a monthly basis. Analyze the data and prepare

the Committee reports ensuring all pertinent data is captured for presentation to senior

staff and the MTA Board. Coordinate and streamline the production of materials for the

monthly MTA Committee meetings.

Education and Experience

1. A baccalaureate degree from an accredited college in business administration, public

administration, accounting, Humanities, Computer Science or satisfactory equivalent and five (5)

years of full-time related professional experience, and two (2) years in a managerial/supervisory

capacity or

2. A satisfactory equivalent of the combined education and experience requirements.

Desired Skills

• Excellent verbal and written communication skills; ability to prioritize work under pressure

• Excellentinterpersonal skills and demonstrated leadership ability

• Strongorganizational andanalytical skills

• Project management experience

• Advanced skills in Word, Excel, PowerPoint, Outlook, and SharePoint.

Other Information

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who

hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the

NYS Commission on Ethics and Lobbying in Government (the “Commission”).

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with

respect to veteran status and individuals with disabilities.

The MTA encourages qualified

applicants from diverse backgrounds, experiences, and abilities, including military service

members, to apply