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Job Summary

The Technical Delivery Manager is responsible for overseeing the successful execution of complex technical projects, ensuring timely delivery of high-quality solutions. This role bridges the gap between technical teams and stakeholders, utilizing a deep understanding of both technical domains and project management methodologies to navigate challenges and drive project completion.

Duties & Responsibilities (other duties as assigned)

• Project Planning and Execution:

o Manage the entire delivery process, including timelines, resource allocation, risk mitigation, and quality control.

o Develop detailed project plans and ensure adherence to schedules.

• Technical Expertise:

o Provide guidance on technical decision-making and problem-solving.

o Ensure the use of best practices and innovative solutions in project execution.

• Stakeholder Communication:

o Act as a liaison between technical teams, product owners, business stakeholders, and other departments.

o Ensure clear communication and alignment on project goals and progress.

• Agile Methodology:

o Facilitate collaboration and continuous improvement within the development team.

o Implement and manage Agile processes to enhance project delivery.

• Performance Monitoring:

o Track project progress, identify potential risks, and take corrective actions to maintain delivery on schedule and within budget.

o Monitor key performance indicators (KPIs) and report on project status.

Education, Experience & Certifications

+ Bachelor’s degree in Information Technology, Computer Science, or a related field. Advanced degree preferred.

+ Minimum of 7 years of experience in technical project management or a related field.

+ Proven track record of managing and delivering complex technical projects.

Functional Skills

+ Strong project management and organizational skills.

+ Excellent communication and interpersonal skills.

+ Proficiency in Agile methodologies and project management tools.

+ In-depth knowledge of relevant technologies and development practices.

Our Values

+ EVERYONE BELONGS – We believe connectedness and belonging are the essential ingredients to our success.

+ DO THE RIGHT THING –We are relentlessly focused on quality and integrity and make the right choices, even when it's difficult.

+ PEOPLE FIRST – To craft positive experiences for our customers, we take care of each other first.

+ INNOVATE TO WIN – We champion and challenge for a better way in all we do.

+ HAVE FUN – We find joy, create meaningful impact and celebrate the journey together

Our Core Competencies

+ CUSTOMER CENTRIC - We leverage data and insights to craft a customer experience that builds relationships, cultivates trust, and delivers excellence

+ RESULTS DRIVEN – We focus on measurable outcomes by remaining optimistic, tenacious, and persistent even in the face of challenges.

+ CONTINUOUS IMPROVEMENT –We champion for better through strategic risk taking, experimentation and challenging the status quo.

+ BIAS FOR ACTION – We courageously lead, drive towards decisions, and maintain agility to meet the demands of our dynamic industry.

+ WINNING TOGETHER – We work together to unlock our full potential by actively collaborating and contributing in a cross-functional capacity

Papa Johns is an equal opportunity employer.

It is the policy of Papa John’s to provide equal employment opportunities for all applicants and team members without regard to race, color, religion, sex, age, marital status or civil partnership, national or ethnic origin, pregnancy or maternity, veteran status, uniformed service (as defined by 10 U.S.C. §101 (a)(5)), protected disability status, genetic information, sexual orientation, gender identity, gender reassignment, or gender expression, or any other characteristic protected by statute or law.