• Investigator A (Claims)

    NJ Transit (Newark, NJ)


    Investigator A (Claims)

     

    Finance

    Job Description:

    Move forward with us! At NJ TRANSIT, you'll join us in transforming the third-largest transportation agency in North America. We are committed to delivering safe, reliable service that gets customers to their destinations on time--and we're looking to hire talented folks with a love of learning to make it all possible.

    Roles and Responsibilities:

    + Interviewing and obtaining statements or affidavits from claimants, witnesses and other persons involved; re-interviewing witnesses prior to trial; taking photographs of accident scenes.

    + Arranging property damage appraisals and medical exams as necessary.

    + Obtaining information from police records, hospital records, motor vehicle bureaus and other public agencies.

    + Carrying out negotiations in adjusting of claims and entering of settlements with attorneys.

    + Obtaining information in collection cases and taking steps to collect damages.

    + Obtaining and maintaining video of accident scenes and other electronic data.

    + Checking court calendars; maintaining a calendar of upcoming events; maintaining a diary system.

    + Maintaining both paper and electronic claim files.

    + Attending trials as liaison between defense counsel and the claim department; possibly testifying in relation to prior statements of witnesses, photographs, and other claim investigation undertaken.

    + Preparing cover letters, releases, and other documents.

    + Other duties, as required, to successfully handle all assigned claims from first report to conclusion.

    Education, Experience, and Qualifications:

    + Must be a graduate of a four-year college/university and have a minimum of two years experience in general liability claim investigation, adjusting and negotiating.

    + Must possess a valid driver’s license in good standing and be able to travel independently throughout the State of New Jersey.

     

    Knowledge & Skills

     

    + Must have demonstrated excellent oral and written communication skills.

    + Must have demonstrated interpersonal skills.

    + Must have demonstrated ability to plan and organize efficiently.

    + Must demonstrate ability to negotiate settlement of claims in adversarial setting.

    + Must be able to prepare accurate reports.

    + Must demonstrate aptitude for evaluating liability and exposure.

    + Must be able to work independently within the guidelines of Risk Management procedures and the Union contract.

    + Must be willing and able to work in the field in all kinds of weather conditions and beyond normal work hours.

    + Must have in his/her possession a cellphone, supplied by the company, 24 hours a day, seven days a week, except for vacation time.

    + Ability to enter data and information into the claims database using a laptop computer.

    At NJ Transit you will enjoy a competitive salary and excellent benefit package:

    + Advancement Opportunities

    + Wage Progression

    + Full benefit package including medical, prescription, dental and vision

    + 457 tax-deferred savings plan

    + Life Insurance

    + Paid Time Off

     

    NJ TRANSIT is an Equal Opportunity Employer

     

    Learn more about NJ TRANSIT! Sign up to receive an invitation to our next live information session at WWW.NJTRANSIT.COM/BEST