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Head End Technician
- Insight Global (Troy, AL)
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Job Description
1. Understands key networking components such as TV Headends, Earth Stations, Satellite and Off-Air Signal Acquisition, Aggregation, Encoding, Encryption, Middleware, Set Top Operation, and network routing/switching.
2. Accurately prepares timelines and costs for IPTV network expansion projects.
3. Performs IPTV network utilization/capacity analysis as needed and provides recommendations and designs that create growth and additional network resiliency.
4. Works with various equipment vendors extensively to make critical decisions dealing with equipment selection, implementation and troubleshooting of current and future network architecture.
5. Timely creates and maintains Visio diagrams/drawings of the FTTx/IPTV Network Infrastructure and any associated elements. Timely creates and maintains detailed Methods of Procedure (MOP) documents useful to both the NOCC and other Operational Departments for the implementation, development, and maintenance of the IPTV Video environment.
6. Consistently verifies that records are always correct and up to date.
7. Schedules Network Activity requests/Maintenance Requests (MR) with Change Management/NOCC. Facilitates and responsibly manages projects with authorized contractors or smart hands.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
Engineering/Computer Science/Information Systems degree or equivalent experience
2-4 years' experience in the telecommunications/cable television industry
Experience with IPTV equipment ( Elemental Encoders, Sencore, SA DNCS/RNCS, Motorola DAC, CAP-1000, Innovative Systems)
Experience with software development life cycle, writing use cases, test plans, and conducting quality assurance testing
Experience with OSI Layers 1-4, IP transport and multicast
Excellent personal computer skills ( Windows, Excel, Word, and Visio) Experience with IPTV components such as middleware, client app, ABR, manifest, HLS/Dash, Edge cache
Experience with Servicenow
Experience with TIVO (MobiTV) Managed Service
Experience with Linux (Redhat)
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