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Job Description

Insight Global is seeking an Insurance Collector/Follow-up Representative to work in the Revenue Cycle department for a large regional rehab client. As an Insurance Collector/Follow-up Rep you will work remotely to minimize our client’s backlog of outstanding invoices with insurance companies to be paid. You will be responsible for ensuring efficient resolution of billing discrepancies and denials/rejection by promptly analyzing and understand Explanation of Benefits (EOB) or Remittance Advice (ERA) received from insurance carrier and taking appropriate action according to company guidelines and client-specific processes. You will also be following up with insurance companies via phone calls or payer portals on denials and payments, identifying trends, and researching payer policies to provide insights to the management team. Additional you will be responsible for correcting and resubmitting claims, performing documentation and data entry, and monitoring accounts receivable follow-up work queues and reports.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• 1+ year of insurance denials and follow-up experience

• Familiar with various insurance carriers (BCBS, Tricare, Medicare, Medicaid, etc.)

• Understanding of Medical Terminology including CPT and ICD-10 Codes

• Great written and verbal communication skills • Meditech Expanse

• OnBase

• TheraOffice

• Quadax

• Availity