• Patient Access Rep (Emergency Room)

    Insight Global (Pasadena, CA)


    Job Description

    An employer is looking for a Patient Access Rep in the Emergency Room setting. This individual will be cross trained on Patient Access activities for patients throughout the Medical Center in different areas/”pods” of the Emergency Services area. Patient Access Representatives facilitate a positive patient experience by managing tasks such as insurance verification, benefits determination, and financial clearance. They handle responsibilities across Patient Access, Scheduling, Pre-Registration, Financial Counseling, and more while maintaining all HIPAA compliance requirements. Strong social skills are essential for effective communication with patients and clinical staff in a demanding healthcare environment. This will be on site and must work every other weekend. The shift is 3-11:30pm.

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

     

    Skills and Requirements

     

    -1+ years’ experience in registration/patient access

     

    -Proficient with EMR software

     

    -Experience with insurance verifications/eligibility (IPA’s, PPOs, HMOs, Medicare, etc)

     

    -HS Diploma or GED equivalent -Experience in the Emergency Department or Urgent Care setting

     

    -Proficient with Epic Software