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Central Scheduler - Surgical Services

Medical Associates

1 Positions

ID: o1C7xfw1

Posted On 09/25/2025

Job Overview

Description

Medical Associates is seeking a full-time Central Scheduler to support our multi-specialty surgical group. This position ensures efficient coordination and scheduling of surgical case across our clinic, hospital, and outpatient surgical center, serving as the central link between patients, providers, and surgical facilities.

This position will require a high attention to detail while working at a fast pace on the computer, phone, and with our patients. Ideal candidates have some experience with office administrative duties, and are known for always providing above and beyond patient/customer service.

**Primary schedule:** Monday - Friday between 8:00am and 5:00pm, working 40 hours per week.

**Location:** East Campus

Benefits Package is Worth Over $20,000 and includes:

+ Single or Family Health Insurance with discounted premium rates for wellness program participation.

+ 401k with immediate matching (50% on the dollar up to 7% of pay + additional annual Profit Sharing

+ Flexible Paid Time Off Program (24 days off/year)

+ Medical and Dependent Care Flex Spending Accounts

+ Life insurance, Long Term Disability Coverage, Short Term Disability Coverage, Dental Insurance, etc.

Essential Functions and Responsibilities:

+ Schedule diagnostic testing and surgeries in an accurate and timely manner

+ Conduct pre-certification checks on all patients and forwarding appropriate forms for authorization to the Central Prior Authorization team.

+ Communicate clearly with customers via telephone and in person, and relay necessary messages to staff

+ Instructing the patient regarding the procedure and any preparation necessary.

+ Follows up on all rescheduling patients that have no showed or cancelled their appointments.

+ complete all other assigned projects and duties

Knowledge, Skills and Abilities:

_Education:_ High school diploma or GED required.

_Experience:_ From three months to one year of similar or related experience.

Physical Aspects:

Stooping - Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles.

Kneeling - Bending legs at knee to come to a rest on knee or knees.

Crouching - Bending the body downward and forward by bending leg and spine.

Reaching - Extending hand(s) and arm(s) in any direction.

Standing - Particularly for sustained periods of time.

Walking - Moving about on foot to accomplish tasks, particularly for long distances.

Pushing - Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.

Pulling - Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion.

Lifting - Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles.

Fingering - Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand or arm as in handling.

Grasping - Applying pressure to an object with the fingers and palm.

Feeling - Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.

Talking - Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly or quickly.

Hearing - Perceiving the nature of sound with or without correction. Ability to receive detailed information through oral communication and to make fine discriminations in sound, such as when making fine adjustments on machined parts.

Vision - 20 / 40 or better in the best eye with or without correction

Medium Work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or 10 pounds force constantly to move objects.

Medical Associates Clinic & Health Plans is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, age, national origin, marital status, parental status, disability, veteran status, or other distinguishing characteristics of diversity and inclusion, or any other protected status.

Please view Equal Employment Opportunity Posters provided by OFCCP https://www.eeoc.gov/poster

Primary Contact

9878

Careers at Medical Associates

,

563-584-4225

Phone

Phone

Phone

Fax

[email protected]

Email

True

False

True

Job Details

Categories

Health Care

Location

Dubuque, IA

Job Type

Employee

Full/Part

Full Time

Company ID

1148

Job REQ #

o1C7xfw1

\# Positions

1

Start Date

20250925

End Date

20251006

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Medical Associates

About the Company

_Our mission is to provide superior healthcare and an excellent patient experience._

Medical Associates Clinic is a well-established multispecialty group practice with over 170 providers and a staff of over 1,000 health care professionals and support personnel. The group was founded in 1924 and is Iowa’s oldest multispecialty group practice. Today, Medical Associates Clinic is the area’s leading health care provider and only multispecialty group practice. Medical Associates Clinic has been recognized since 1998 as a “better performing practice” by the Medical Group Management Association.

In 1982, Medical Associates developed the Tri-State’s first health maintenance organization, Medical Associates Health Plans, which offers comprehensive health benefits to over 400 employers and 45,000 members. Medical Associates Health Plans has maintained an “Excellent” rating, the highest level of accreditation possible by the National Committee for Quality Assurance, for 13 consecutive years.

Medical Associates Clinic offers several locations from which to seek medical care, including facilities at 1500 Associates Drive, 1000 Langworthy, and 4155 Pennsylvania Ave in Dubuque, Iowa; as well as facilities in Bellevue, Cascade, Dyersville, Iowa; Cuba City, Lancaster, Platteville, Wisconsin; and Galena, Illinois.