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Supervisor Rehabilitation Business Operations
- Nuvance Health (Carmel, NY)
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*Description*
Summary:
The position supervises and coordinates the activities of the business team at the outpatient rehabilitation centers to ensure efficient and accurate patient scheduling, registration, insurance authorization, billing, coding, denial management and medical records maintenance. Collaborates with clinical leaders and manager to develop policies and procedures that impact the outpatient rehabilitation department
Responsibilities:
1.Manages the day-to-day operations of the business team at multiple outpatient rehabilitation locations. Responsible for the overall performance of staff including productivity and competency.
2.Evaluates individual and team performance, includes conducting performance review, counseling, disciplining, hiring new staff and recommending termination.
3.Establishes goals to ensure goals are in line with department and hospital goals.
4.Provides back up support as staffing or volume demands.
5.Integrates business functions with clinical needs to meet the needs of all customers.
6.Represents outpatient rehab business team at meetings.
7.Ensures compliance with established practices. Trains staff and implements new policies and keeps employees abreast of changes.
8.In collaboration with the manager, plans annual budget involving programs and expenses for business areas.
9.Prepares reports, monitors performance and analyzes trends to improve performance. Responsible for denial management.
10.Responsible to summarize and distribute internal quality audits reports, Medicare billing report, telephone access reports and other reporting when identified.
11.Responsible for business area performance improvement initiatives and action plans. Ensures overall compliance of business area.
12.Ensures resource management is in line with departmental needs at all outpatient rehabilitation locations.
13.Oversees system upgrades and product implementation. Serves as resource for outpatient staff.
14.Ensures the highest quality and timely delivery of services and customer service standards of excellence.
15. Must be able to travel to multiple rehabilitation locations
16.Fulfills all compliance responsibilities related to the position.
17. Maintain and Model Nuvance Health Foundational Values (Personal, Imaginative, Agile, Connected).
18. Performs other duties as required.
Other Information:
Required: Bachelors Degree with a minimum of 3 years job related experience.
Desired skills: Knowledge/experience related to Managed Care/Medicare, financial clearance, and patient scheduling.
Working Conditions:
Manual: significant manual skills/motor coord & finger dexterity
Occupational: Some occupational risk
Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force
Physical Environment: Generally pleasant working conditions
Company: Putnam Hospital Center
Org Unit: 1882
Department: Rehab Services Admin
Exempt: Yes
Salary Range: $33.66 - $67.05 Hourly
We are an equal opportunity employer
Qualified applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other classification protected under applicable Federal, State or Local law.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation or our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to ensure that you are considered for current or future opportunities.
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