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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

CVS Health is seeking an enthusiastic and detail-oriented individual to join the the Technology Governance as an Issue Management Specialist. In this role, you will be responsible for assisting in the identification, tracking, and resolution of Information Security-related issues that arise across CVS Health. As a colleague of the Governance, Risk & Compliance (GRC) team in the Technology Governance (ISTS), you'll ensure that all identified issues (findings/remediation plans) follow the issue management lifecycle, they are addressed timely and completed in an efficient manner. This is an excellent opportunity for someone looking to further their career in Risk Management and develop effective remediation skills in Issue Management.

Key Responsibilities

+ Assist in the identification and documentation of issues that arise within the ISTS organization.

+ Track and monitor progress of issue resolution efforts.

+ Collaborate with team members and other colleagues to analyze and understand root causes of issues.

+ Contribute to the development and implementation of effective solutions to address identified issues.

+ Assist in the communication of issue status and updates to relevant stakeholders.

+ Maintain accurate and up-to-date records of all issue management activities.

+ Participate in meetings and discussions to provide input and suggestions for improving issue management processes.

+ Adhere to established guidelines and/or requirements for issue management.

+ Utilize established processes and/or procedures to complete documentation within the Governance, Risk, and Compliance (GRC) system of record.

Required Qualifications

+ 2+ years of experience in Issue Management, Information Security, Risk Management, Audit, or IT.

+ 1+ years of experience with Archer OR other Governance, Risk, and Compliance (GRC) tools.

Preferred Qualifications

+ 1+ year prior experience in Issue Management lifecycle application.

+ Basic Knowledge of Risk Management and Internal Control(s).

+ Attention to detail with ability to interpret complex data.

+ Excellent written and verbal communication skills.

+ Solid organizational and time management skills.

+ Proficient in Microsoft Office Applications, specifically Excel and PowerPoint.

+ Ability to work independently and as part of a team.

Education

+ Bachelor’s degree or equivalent experience required.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$72,100.00 - $158,620.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .

+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 10/10/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.