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Associate Director RN PCU
- Banner Health (Mesa, AZ)
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Primary City/State:
Mesa, Arizona
Department Name:
PCU-7th Floor-Hosp
Work Shift:
Day
Job Category:
Nursing
Banner Baywood Medical Center has served the growing East Valley for more than 30 years, and every day we work hard to provide the best care to our patients. The Banner Baywood Neuro Progressive Care Unit is nationally certified as a Primary Stroke Unit by the Joint Commission. Our team is highly skilled in caring for patients suffering from strokes and related illnesses. Our RN managers are trained stroke responders who respond to stroke alerts throughout the campus. Our program is led by a physician medical director and a nurse coordinator along with a multidisciplinary team who are all instrumental in providing exceptional care to our patients and a collaborative environment for our RNs.
The Neuro Progressive Care Unit is a three-wing, 74-bed unit that provides acute care for all stroke and neuro patients as well as cardiac, medical, and post-surgical patients. This Neuro Stroke specialty unit is a great fit for RNs who love to learn and would like to expand their RN skills across many areas. Our Neuro unit offers an exciting opportunity to work alongside a team that is committed to providing an excellent work environment for our nurses. Our team is focused on investing in growth, mentoring, and the developmental success of our expanding RN team. We offer a warm unit culture and are willing to train RNs who have a passion for delivering an exceptional patient care experience.
Banner Baywood Medical Center is a 342 bed hospital serving the health care needs of the dynamic and growing East Valley communities of metropolitan Phoenix, Arizona. We provide complete acute care services and outpatient services to include but not limited to cancer, stroke, women's health, rehabilitation, emergency medicine and surgery. Our Emergency Department treats a variety of ailments and offers advanced treatment areas, with 68 beds, seeing over 50,000 patients per year. We are certified as pediatric prepared as well as designated as a Trauma level 3 emergency room. In addition, our comprehensive orthopedic unit is one of the nation’s premier orthopedic programs. The unit's commitment to excellent patient care has earned a 4 STAR rating by CMS and repeated recognition as having one of the Top 100 Orthopedic Programs in the U.S. by The Health Network and HCIA, Inc. Because we are also a leader in neurological medicine, people throughout Arizona come to us when they need treatment for conditions of the brain, spine and nervous system.
POSITION SUMMARY
This position provides managerial and clinical support to patients and staff. Uses depth and breadth of clinical management knowledge to ensure the provision of high quality, safe, and cost effective patient care. Demonstrates clinical expertise and oversees the leadership of clinical, financial, and personnel management of the assigned areas.
CORE FUNCTIONS
1. Manages and facilitates patient centered nursing care for designated patient populations by serving as a real-time clinical expert for unit staff and physicians for escalated problem-solving on patients, processes, and family issues. Manages the operations of the unit to ensure smooth and efficient patient care management and resource utilization.
2. Leads change by developing, implementing and evaluating quality and process improvement initiatives of the department in conjunction with the director. Seeks and utilizes input from staff and oversees change implementation. Ensures compliance with appropriate regulatory agencies.
3. Facilitates communication of system, regional, facility and department initiatives.
4. Manages and develops the operational and capital budgets and use of associated resources.
5. Assures the development of staff leadership through the design of effective shared leadership models and supports career advancement opportunities. Functions as a role model and encourages staff to participate in their own development.
6. Responsible for selection, orientation, on-boarding, and retention. Demonstrates leadership through coaching, performance evaluations, corrective actions, and development opportunities to create a culture of learning.
7. Manages large single unit or multiple clinical units to ensure excellent patient care. Actively develops leadership of entry level nurse manager(s) while leading clinical improvement initiatives. Internal customers include patients, staff, and physicians. External customers include patient family.
Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Banner Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.
NOTE: The core functions are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Specific tasks or responsibilities will be documented as outlined by the incumbent's immediate manager.
SUPERVISORY RESPONSIBILITIES
DIRECTLY REPORTING
Supervises nursing management and/or clinical staff.
MATRIX OR INDIRECT REPORTING
Clinical staff
TYPE OF SUPERVISORY RESPONSIBILITIES
Assigned full authority for employment actions including training, coaching and performance reviews. Oversees selection and termination of staff in cooperation with entry level nurse manager.
Banner Health Leadership will strive to uphold the mission, vision, and values of the organization. They will serve as role models for staff and act in a people-centered, service excellence-focused, and results-oriented manner.
PHYSICAL DEMANDS/ENVIRONMENT FACTORS
DP - Typical Direct Patient Care environment: (Nutrition Rep, Chaplain, RN)
Able to stand, walk, bend, squat, reach, and stretch frequently.
Possess physical agility and adequate reaction time to respond quickly and appropriately to unexpected patient care needs.
Needs adequate hearing and visual acuity, including adequate color vision.
Requires fine motor skills, adequate eye-hand coordination, and ability to grasp and handle objects.
Able to use proper body mechanics to assist patients in ambulating, transferring in and out of bed, chair or wheelchair.
May be required to lift up to 75 pounds.
Must use standard precautions due to threat of exposure to blood and bodily fluids.
Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone.
May require periodic use of personal computer.
MINIMUM QUALIFICATIONS
BSN or MSN required for all new hires. BSN required for internal transfers/promotions within 6 months of transfer/promotion.
Requires a current RN license in state of practice. Requires BLS certification.
Must possess a strong knowledge and understanding of clinical care management as normally demonstrated through two years of clinical management experience relevant to patient population. Demonstrates knowledge and skills of specialty area. Requires critical thinking, communication, influence, decision-making, analytical, and flexibility skills to make optimal decisions based on multiple variables and desired outcomes. Must have the ability to practice skills according to department and professional standards and quality requirements. In LTC setting: Requires familiarity with Alzheimer’s disease and developmental disabilities.
Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.
Employees working in the Banner McKee Senior Behavioral Health Inpatient Unit must possess an Colorado Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
PREFERRED QUALIFICATIONS
Master's degree in nursing preferred.
Additional related education and/or experience preferred.
DATE APPROVED 05/11/2025
EEO Statement:
EEO/Disabled/Veterans (https://www.bannerhealth.com/careers/eeo)
Our organization supports a drug-free work environment.
Privacy Policy:
Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy)
EOE/Female/Minority/Disability/Veterans
Banner Health supports a drug-free work environment.
Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability
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