"Alerted.org

Description

This position is responsible for meeting the goals and objectives of the organization by accurately and efficiently entering sales-related data into applicable systems, including but not limited to purchase orders and customer information. This position supports the customer services team's operation ensuring data integrity. **This is a full-time hybrid position with the option to work out of our Wrightstown location, just 1 day per week. The rest of the week you can work from home.**

What You Get to Do

+ Manage electronic files related to sales transactions, ensuring documents are correctly filed and easily accessible for reference.

+ Accurate entry of purchase order details into applicable systems, ensuring all information is correctly recorded for fulfillment and billing purposes.

+ Completing accurate entry of transaction data, including customer details, product information, and transaction values, ensuring comprehensive and accurate records.

+ Setup of new items in the ERP systems, including defining item attributes, categorizing inventory, and ensuring all necessary details are entered for accurate tracking and management.

+ Assist in the maintenance of customer databases, updating records as necessary to reflect up-to-date customer information and transaction histories.

+ Conduct routine reviews of data entered to ensuring adherence to data entry standards and practices, ensuring compliance with legal and internal policies.

+ Assist with special projects or initiatives related to data management, reporting, or system reviews/enhancements.

+ Collaborate with internal sales services teams, including but not limited to, customer service, customer operations, sales, and quality. Informing and consulting appropriate resources as necessary, ensuring seamless operations.

+ Gather and provide requested data between systems or platforms, ensuring smooth transitions and minimal disruptions.

+ Maintain confidentiality of customer and internal information.

What We Need From You

+ HS/GED required

+ Experience using Microsoft Office Suite (Word, Excel, PowerPoint), Visio, Outlook Email, and calendar).

+ Maintain strict confidentiality and protects privacy of confidential/sensitive information.

+ Exceptional time management and organization skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines.

+ Ability to communicate effectively (verbal, written, and presentations) with executive leadership, staff, and internal and external clients.

+ Proactive; exercises sound judgment and decision-making; able to identify problems and needs and develop solutions and/or options.

+ Self-confident, self-motivated polished professional who thrives in a challenging, fast-paced environment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

**Job Category:** Customer Service

Full-Time