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DMV Director of Budget and Business Services

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DMV Director of Budget and Business Services

Salary

$67,996.00 - $132,593.00 Annually

Location

Nash County, NC

Job Type

Permanent Full-Time

Job Number

25-11262

Department

Dept of Transportation

Division

Division of Motor Vehicles

Opening Date

09/29/2025

Closing Date

10/6/2025 11:59 PM Eastern

Job Class Title

Program Manager II

Position Number

60090061

Salary Grade

NC21

+ Description

+ Benefits

+ Questions

Description of Work

This is a policy making exempt position.

This is a repost.Previous applicants are still being considered and do not need to reapply.

The position functions has full responsibility for the organization and supervision of the Division of Motor Vehicle’s (DMV's) fiscal and budget operations, internal audit operations, purchasing and procurement, contract administration and Federal grants administration, as well as other support service and data functions. This position works independently to solve complex business problems requiring a considerable amount of knowledge relating to DMV's fiscal, budget, and business processes and reports directly to the Chief Operating Officer. The purpose of this position is to provide direction to professional, managerial, and support staff within Business Operations in support of the delivery of services for all of DMV. Work involves providing leadership in setting agency goals and objectives for the units within Business Services; working with other senior leadership in resolving similar programmatic issues; representing DMV with other government and legislative officials as needed; setting priorities and provide administrative and policy direction to subordinate staff that affect operations of the Business Operations as well as other sections within DMV; strategic planning with internal and external stakeholders to determine the needs of Business Operations units through gathering and analyzing data, including trending analysis to determine the feasibility, functionality, logistical and financial considerations needed to make programmatic recommendations. Business Operations is responsible for oversight and control of DMV's $140+ million budget including receipt and appropriation funded cost centers.

The Business Operations section encompasses the following major responsibilities:

+ Budget and Financial Oversight

+ Procurement and Accounts Payable

+ Audits 140 Contract License Plate Agencies (LPAs)

+ Audits 114 Driver License Offices (DLOS)

+ Audits 850+ Online Dealers

+ Human Resources Liaison

+ Special Projects

+ Title VI Complaints

+ Data Control/Management

This position directs the daily operations and oversees the following sections:

+ Quality Control Unit

+ Crash Management Unit

+ Plate Distribution

+ Mail Operations Unit

+ Data Management Unit

+ Accountability Unit

This position is responsible for: creating, controlling, identifying, documenting, and developing efforts to refine business process; aligning business processes with best practices to enhance agency operations; identifying gaps and developing quality control methods; analyzing data and developing useful reports; developing plans and programs to support continuous process improvement. This position aids in development, coordination and implementation of local, state, and federal programs and services for the purpose of regulating the motoring public; serves as an advisor/consultant regarding North Carolina Motor Vehicle Laws and Regulations and proposed legislative changes affecting the Business Operations Section.

This position with NCDOT offers fullState Benefits (https://oshr.nc.gov/state-employee-resources/benefits) , a competitive salary and many career development opportunities.

Knowledge, Skills and Abilities / Competencies

Management prefers applicants that demonstrate the following:

+ Knowledge of management principles, techniques, and practices

+ Knowledge of state and federal legislative regulations, policies and procedures

+ Knowledge of the Division of Motor Vehicles and its long-range goals, objectives and functions and considerable knowledge of State, DOT, and IT policies, procedures and regulations

+ Knowledge of the Generally Accepted Accounting Principles (GAAP) and the NC State Cash Management Legislation (G.S. 147 86.11)

Additional Expectations:

+ Ability to communicate effectively, both orally and in written formats

+ Ability to apply DMV principles to difficult, complex or controversial administrative and technical project

+ Ability to work and make sound decisions and recommendations to identify issues.

+ Ability to gather and analyze business and technical requirements and prepare detailed reports

+ Ability to participate in departmental policy determinations and to interpret departmental policies

+ Ability to establish and maintain effective working relationships with others.

+ Knowledge of Cash Management Legislation (G.S. 147 86.11)

+ Thorough knowledge of the principles and practices of public and business administration

+ Thorough knowledge of modern office procedures, practices, and equipment

+ Thorough knowledge of personnel, purchasing, and accounting practices and procedures

+ Ability to plan and direct fiscal and business services

+ Ability to select, train, and supervise employees engaged in business operations

+ Ability to establish and maintain effective working relationships with associates, other state officials, vendors, clients, and the general public.

+ Financial analysis: Understanding of the needs and functions of the organization. Ability to make the necessary decisions on how to fund the needs of organization to be successful.

+ Budget Management: Ability to ensure financial accountability within organizations by systematically planning, monitoring and meeting the strategic objectives of the organization.

+ Strategic thinking: Deep understanding of financial information, a strategic mindset and a commitment to financial accountability. Ability to adjust to the daily changes that occur.

+ Communication skills: Ability to understand the job and communicate the responsibilities of the job to others. Understanding of the needs of the organization and ability to get the organization on aboard. Great people skills.

Minimum Education and Experience Requirements

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail.

Bachelor’s degree from an appropriately accredited institution and five (5) years of experience in the program area of assignment, including two years of supervisory program experience; or an equivalent combination of training and experience.

Supplemental and Contact Information

Jaqueline Carney 919-615-7231

Applicants must meet both the minimum requirements and all posted Knowledge, Skills and Ability requirements to be considered Qualified for the position. It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application.

NCDOT will not accept “See Attached” or “See Resume” in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted.

NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.

For permanent and time-limited appointments:

Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.

01

I understand in order to be qualified for this position, the description of my work experience must clearly reflect the required education and experience as well as the posted knowledge, skills and abilities for this position. I have included all of this information within my application. (If you haven't completed the application requirements, please return to your application to finish it before submitting your application.)

+ Yes

+ No

02

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Are you legally authorized to work in the United States?

+ Yes

+ No

03

Which of the following best describes your level of knowledge of management principles, techniques, and practices?

+ None

+ Basic

+ Intermediate

+ Thorough

04

Explain how you have knowledge of management principles, techniques, and practices.

05

Which of the following best describes your level of knowledge of state and federal legislative regulations, policies and procedures?

+ None

+ Basic

+ Intermediate

+ Thorough

06

Explain how you have knowledge of state and federal legislative regulations, policies and procedures.

07

Which of the following best describes your level of knowledge of the Division of Motor Vehicles and its long-range goals, objectives and functions and considerable knowledge of State, DOT, and IT policies, procedures and regulations?

+ None

+ Basic

+ Intermediate

+ Thorough

08

Explain how you have knowledge of the Division of Motor Vehicles and its long-range goals, objectives and functions and considerable knowledge of State, DOT, and IT policies, procedures and regulations.

09

Which of the following best describes your level of knowledge of the Generally Accepted Accounting Principles (GAAP) and the NC State Cash Management Legislation (G.S. 147 86.11)?

+ None

+ Basic

+ Intermediate

+ Thorough

10

Explain how you have knowledge of the Generally Accepted Accounting Principles (GAAP) and the NC State Cash Management Legislation (G.S. 147 86.11).

11

Which of the following best describes your level of experience supervising permanent employees, contractors and or/ consultants?

+ None

+ Less than 1 Year

+ 1-2 Years

+ 2 or More Years

Required Question

Employer

State of North Carolina

Website

http://www.ncdot.gov/

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