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Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Manager - Credit Project Managers - Card Services

What does a successful Manager - Credit Implementation Project Managers do?

At Fiserv, a successful Manager - Credit Implementation Project Managers (CIPMs) ensures predictable, consistent, and successful project delivery by managing a team responsible for implementing credit card processing solutions for our Optis clients. This role is essential in collaborating with Fiserv partners, departments, external vendors, and clients to ensure timely and compliant installations. We are proud to promote a culture that celebrates our team’s achievements and encourages professional growth and innovation.

What you will do:

+ Lead the CIPM team to ensure successful project delivery.

+ Act as the primary contact for the CIPM team and an escalation point for clients.

+ Serve as the voice of Credit Implementations when engaging with client prospects.

+ Develop project plans and task lists as necessary.

+ Foster and maintain professional client relationships.

+ Provide occasional after-hours support for the CIPM team.

+ Collaborate with the Director to create capacity plans and resource forecasting.

+ Ensure internal project audit points are managed and tracked by CIPMs and project teams.

+ Develop and maintain consistent standards for project status reporting internally and externally.

+ Represent the department in special internal projects with partners.

+ Assist with departmental documentation and improvement initiatives.

What you will need to have:

+ Bachelor’s degree preferred or equivalent Credit Industry work experience required.

+ 4+ years of work experience in an implementation capacity or environment.

+ 4+ years of experience in client services/relationships and people management.

+ Proficient in Microsoft Office Suite (Excel, Outlook, and Word).

What would be great to have:

+ Previous knowledge/experience with Optis Credit Platform.

+ Experience with file transmissions, JCL, Sterling File Gateway.

+ 5+ years of project management experience.

Perks at Work:

+ We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.

+ Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.

+ Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.

+ Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.

+ Prioritize your health with a variety of medical, dental, vision, life, and disability insurance options and a range of well-being resources through our Fuel Your Life program.

+ Advance your career with training, development, certification, and internal mobility opportunities.

+ Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.

Important information about this role:

+ This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and lead to stronger productivity.

+ In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship, now or in the future.

+ This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.

+ All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state, and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts may also require additional background checks to determine eligibility and suitability.

Salary Range

$100,000.00 - $165,600.00

_These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ._

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.

Thank you for considering employment with Fiserv. Please:

+ Apply using your legal name

+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected] . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.