• IT Operations Coordinator

    State of Georgia (Fulton County, GA)


    IT Operations Coordinator

    • Georgia - Fulton - Atlanta (https://ga.referrals.selectminds.com/jobs/72839/other-jobs-matching/location-only)

     

    New

     

    • (https://ga.referrals.selectminds.com/landingpages/information-technology-opportunities-at-team-georgia-2)

     

    Information Technology

     

    •

     

    Secretary of State, Georgia - SOS

     

    •   

    3 days ago Post Date

     

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    POSITION SUMMARY :

    The IT Operations Coordinator, under the direction of the Operations Manager or their designee, is responsible for supporting a wide range of operational and administrative functions within the Secretary of State’s IT Department. This position serves as a key resource for technology asset management, camera and access control systems, telecommunications, and IT project coordination. The IT Operations Coordinator plays a critical role in ensuring smooth day-to-day IT operations, providing hands-on support for projects and initiatives, and assisting executive leadership with departmental needs.

    ESSENTIAL DUTIES and RESPONSIBILITIES :

    + Administers and maintains Genetec-based security systems including cameras, access control, and related technologies.

    + Oversees IT inventory systems and asset tracking, ensuring accurate records of hardware, software, and mobile devices.

    + Oversees cell phone accounts, wireless plans, and Webex desk phone systems, coordinates changes, upgrades, and troubleshooting.

    + Provides administrative and operational support to the CIO, Deputy CIO, and IT leadership team, including reporting, scheduling, and documentation.

    + Coordinates and supports IT project management efforts, including tracking deliverables, timelines, and stakeholder communications.

    + Acts as a general operations resource for tasks delegated by IT leadership, ensuring completion in a timely, professional manner.

    + Assists with vendor management, procurement requests, and contract tracking related to IT assets and services.

    + Tracks IT service contracts, software subscriptions, and renewals, ensuring timely review and renewal to maintain uninterrupted service.

    + Contributes to the safe, fair, and secure elections for the citizens of Georgia.

    + Participates in IT On-Call Rotation.

    + Performs other duties as assigned.

    KNOWLEDGE, SKILLS, and ABILITIES :

    + Familiarity with Genetec security and access control platforms.

    + Working knowledge of IT inventory/asset management systems.

    + Ability to manage cellular accounts, telecom systems, and user equipment.

    + Strong organizational and project coordination skills.

    + Excellent communication skills (oral and written).

    + Ability to multitask and prioritize in a fast-paced IT operations environment.

    + Demonstrated reliability and follow-through on assigned tasks.

    + Ability to deliver professional service to staff, leadership, and vendors.

    SUPERVISION REQUIREMENTS : 0

    MINIMUM QUALIFICATIONS:

    + Associate’s degree in information technology, Business Administration, or related field OR equivalent experience.

    + Three (3) or more years of experience in IT operations, inventory/asset management, access control, or related areas.

    + Demonstrated ability to manage multiple tasks and projects with minimal supervision.

    + Valid Class C Georgia Driver’s License and satisfactory motor vehicle record.

    + Internal Applicants: Minimum of one (1) year of experience in current role.

    PREFERRED QUALIFICATIONS:

    + Bachelor’s degree in information systems, Business, or related field.

    + Five (5) or more years of experience in IT operations, access control, or technology project coordination.

    + Experience with Genetec, telecom account management, and enterprise asset tracking systems.

    + Project management certification (e.g., CAPM, PMP, or similar) or demonstrated project coordination experience.

     

    High school diploma/GED and six (6) years of information technology experience. Note: An equivalent combination of knowledge, education, job or intern experience, training, or certifications that provides the necessary knowledge and skills to successfully perform the job at the level listed may be substituted year-over-year.

     

    Additional Information

     

    + Agency Logo:

    + Requisition ID: INF02RB

    + Number of Openings: 1

    + Advertised Salary: 78,000 -85,000 BOE

    + Shift: Day Job

    + Posting End Date: Oct 31, 2025