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All the benefits and perks you need for you and your family:

Paid Days Off from Day One

Student Loan Repayment Program

Career Development

Whole Person Wellbeing Resources

Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.

**Schedule:** Full Time

**Shift** : Days

**Location:** 1210 US 27 North Lake Placid, Florida 33852

**The community you'll be caring for:** AdventHealth Lake Placid

Faith Based & Mission driven Facility

Largest Employer in the County

Surrounded by beautiful Lakes, Golf Courses and Floridas oldest State Park

Close knit community with a home town family feel

2 hours to just about any beach on either Coast

Local arts scene from museums and theaters to festivals and galleries

Local restaurants with the authentic taste of Florida

Near 100 clear, freshwater lakes. Ideal for swimming, boating and fishing

Beautiful agriculture and farmland

Sebring is known for motorsports and home to the famous Sebring International Raceway

Nature and hiking trails

The role you'll contribute:

Ensures patients are appropriately registered for all service lines. Performs eligibility verification, obtains pre-cert and/or authorizations, makes financial arrangements, requests and receives payments for services, performs cashiering functions, clears registration errors and edits pre-bill, and other duties as required. Works complex accounts and manages escalations from Consumer Access Representatives and Consumer Access Specialists. Assists with departmental training and quality audits. Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments. Anticipates and responds to the inquires and needs of clinical partners. Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining relationships that are equally respectful to all. Provides PBX (switchboard) coverage and support as needed. Ensures team success in active mentoring and meeting the stated monthly collection and accuracy goals. Monitors team performance. Carries out implementation of supervisor/manager directive.

The value you'll bring to the team:

Manages relationships with clinical partners to ensure open communication between clinical, ancillary, and consumer access departments.

Provides timely and continual coverage of assigned work areas to offer prompt patient service and availability for all clinical partner registration needs.

Provides on-call support as needed.

Contacts insurance companies to verify insurance eligibility and benefits, and determine coverage before scheduled appointments and during or after care for unscheduled patients.

Obtains pre-authorizations from third-party payers and accurately enters required authorization information in the system.

Qualifications

The expertise and experiences you'll need to succeed** **:

High School Grad or Equivalent

1 years Work Experience

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

**Category:** Patient Financial Services

**Organization:** AdventHealth Heartland

**Schedule:** Full-time

**Shift:** 1 - Day

**Req ID:** 25036315

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.