• Program Coordinator

    Family and Children's Association (Mineola, NY)


    Program Coordinator

     

    The Opportunity

     

    The Coordinator provides leadership, supervision, and support to staff within the Health Home Care Management, Non-Medicaid Case Management, and Y-Fi programs. This role ensures that service delivery, documentation, and billing processes comply with all regulatory requirements and that program capacity and reimbursement opportunities.

    Responsibilities

    + Provide supervision, guidance, and ongoing support to program staff.

    + Maintain program capacity and optimize reimbursement where applicable.

    + Review and ensure that all Health Home billing complies with regulatory standards and is submitted timely.

    + Enforce and verify the timely completion of progress notes, assessments, and care plans.

    + Complete and submit all county, state, and agency reports within established deadlines

    + Review and verify staff timesheets weekly.

    + Identify and ensure staff training needs are met.

    + Monitor service dollar usage and ensure compliance with related policies.

    + Provide staff with a minimum of monthly supervision and complete timely and meaningful performance evaluations.

    + Conduct weekly or biweekly team meetings and attend monthly program and division meetings.

    + Collaborate with other programs within the Division to maximize referrals and strengthen family support.

    + Provide ongoing outreach to the community and partner organizations.

    + Support agency-wide initiatives and goals as assigned.

    + For Non-Medicaid and Y-Fi programs: maintain and regularly monitor the program waitlist.

    Qualifications

    + Master’s degree in a human services field required; LMSW preferred.

    + Minimum of 2 years of supervisory or managerial experience.

    + 3–5 years of direct service experience working with children and youth in the mental health system preferred.

    + Excellent organizational and time management skills, with the ability to multitask and prioritize.

    + Strong interpersonal skills with the ability to build relationships at all levels.

    + Advanced computer skills with MS Office Suite

    + Valid and clean New York State Driver's License.

     

    Compensation Information

     

    The competitive compensation range is reflected with FCA's framework, culture, and values. Individual pay decisions will vary based on skills and experience' while still allowing for growth.

     

    Benefits Information

     

    + Full Health/Dental/Vision Insurance

    + Generous Paid Time Off

    + 403(b); with generous employer contribution

    + Flexible Spending Account (FSA)

    + Pet Insurance

    + Short Term (STD) and Long Term (LTD) Disability Insurance

    + Life Insurance

    + Employee Assistance Program (EAP)

     

    FCA is proud to be an equal opportunity employer! We celebrate diversity and are committed to creating an inclusive environment for all employees.

     

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