• Office Services Technician

    ITC Holdings (Cedar Rapids, IA)


    JOB SUMMARY

    Provides day-to-day support for facilities operations, including light maintenance, event setups and mailroom operations. Assists with contractor escorting, workstation updates and front desk coverage, ensuring smooth and secure workplace operations. Includes helping with documentation, inventory tracking and general administrative tasks.

    ESSENTIAL DUTIES & RESPONSIBILITIES

    + Performs light maintenance and repairs on plumbing, mechanical, HVAC, and A/V systems.

    + Operates and monitors the Building Management System (BMS).

    + Maintains inventory of critical operations parts and supplies; submits purchase requisitions and track inventory levels.

    + Ensures timely completion and closeout of work orders.

    + Diagnoses and resolves minor issues with electronics, A/V systems, and security alarms.

    + Prepares and organizes technical documentation, workstation drawings, and instructional materials.

    + Assists with auditorium and conference room setups, including furniture, equipment, and A/V support.

    + Installs and retrofits office furniture including furniture changes and repairs.

    + Assists with all employee moves, including documentation and communication.

    + Backfill front desk duties as needed to ensure coverage; includes greeting guests, staff and vendors with professionalism and hospitality, as well as providing general information and assistance to visitors.

    + May administer mailroom operations, including shipping & receiving and office supply ordering and stocking across all locations.

    REQUIREMENTS

    + High school diploma or equivalent; technical training or certifications are a plus

    Minimum Experience:

    + **Intermediate Level:** Minimum of two (2) years of experience in facilities, maintenance, or administrative support roles

    + **Senior Level:** Minimum of five (5) years of experience in facilities, maintenance, or administrative support roles

    Other Requirements

    + Basic knowledge of HVAC systems, Building Management Systems (BMS), and electrical components

    + Strong organizational skills with the ability to manage multiple tasks efficiently

    + Excellent communication and customer service skills

    + Ability to safely lift and move furniture, equipment, and supplies as needed

    + Applicants must be authorized to work in the United States for any employer. ITC does not sponsor employment visas, such as H-1B or TN visas.

     

    From electric vehicles to renewables, the world is looking at electricity in a whole new way, and ITC is focused on building and maintaining a power grid that can handle it all. We are looking for individuals who are ready to work with us to build a greater grid for a greener future. In return, ITC is proud to offer industry-leading compensation, benefits and opportunities to channel your energy into community-changing solutions. As an equal opportunity employer, we feel it’s crucial to honor our differences, be inclusive, engage as a team, and maximize our individual strengths.

     

    Please take a moment to review our Diversity Statement (https://www.itc-holdings.com/docs/default-source/human-resources-support-docs/itc\_diversity\_statement.pdf?sfvrsn=507bcbf6\_2) .