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Technical Engineer

Job details

General information

Entity

Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.

Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking.

Safran Helicopter Engines is the world's leading manufacturer of helicopter engines, with more than 75,000 produced since being founded. It offers the widest range of helicopter turboshafts in the world and has more than 2,500 customers in 155 countries.

Reference number

2025-151301

Job details

Domain

Performance and Support

Job field / Job profile

Industrial engineering - Special processes engineering

Job title

Technical Engineer

Employment type

Permanent

Professional category

Employees / Staff

Part time / Full time

Full-time

Job description

1.0 SUMMARY OF JOB PURPOSE

Support Safran Power Units customers and worldwide members with technical advice and solutions. Develop and manages strategic partnerships with Americas OEM's, US Military and US government agencies and officials.

2.0 ESSENTIAL DUTIES AND RESPONSIBILITIES

• Advises executive management and other members of the Safran Power Units team on product issues in support of customer operations.

• Responds to customer and shop personnel requests for technical support in order to maintain product integrity.

• Prepares reports required to support customer and company operations.

• Conducts Engineering Investigations in support of customer requirements.

• Understands how to manage and prepare responses to both external and internal Customers requests while taking into account the constraints of the company.

• Coordinates with Safran Power Units Toulouse engineering and support staff to ensure accurate and timely response to customer inquiries and issues.

• Coordinates with customer engineering staff to ensure timely responses to technical issues.

• Coordinates all quality issues to ensure satisfactory resolution.

• Coordinates with Safran Power Units staff to ensure technical accuracy of operations and support of customer technical issues.

• Coordinates with Safran Power Units teams and customer program management (RR & USN) for RCM and AGE studies

• Develops and coordinates approval for repair schemes applicable to MRO (maintenance repair overhaul) equipment and overseeing MRB activity.

• Visits customer sites, hosts customer visits, and attends meetings as necessary to promote positive customer relationships.

• Builds strategic business relationships and supports the strategic planning process.

• Conducts contract negotiations.

• Identify and secure growth opportunities for Safran Power Units products in the Americas territory.

• Travel required – 20%, including internationally.

3.0 SCOPE AND ACCOUNTABILITIES

• Develops procedures, identifies technical issues, and recommends solutions to fulfill customer objectives; recommends expenditures.

• Participate in continuous monitoring of internal controls where necessary and ensure compliance.

• Manage “Incident” & “Non Incident” Investigation processes: work scoping, progress validation, findings review, root cause identification, report(s) issuance, initiating action plan for root cause elimination – coordinate with Safran Power Units Design Office as need be,

• Manage Operator Technical Assistance process: troubleshooting in the aim of allowing safe continued operation of Engine or Equipment & preventing unnecessary removals,

• Manage In-Service product Reliability Study & participate in Product Improvement processes: assist with data collection, perform analysis, generate conclusions, provide in-service highlights reports, initiate Design Change requests,

But what else? (advantages, specificities, etc.)

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.”

Annual salary

N/A

Job location

Job location

North America, United States, Texas

City (-ies)

2709 North Forum Drive TX 75052 Grand Prairie

Applicant criteria

Minimum education level achieved

Bachelor's Degree

Minimum experience level required

More than 8 years