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Overview

Heritage Manor, a DePaul Senior Living Community is hiring a full-time Case Manager.

The pay range for this rolie is $26.65 - $27.55

Why work for DePaul?

+ Make a positive difference in someone's life

+ Supportive work environment

+ We value diversity

+ Opportunity for professional development and career advancement

+ Excellent benefits and competitive wages (see below for details)

Why work for DePaul?

+ Make a positive difference in someone's life

+ Supportive work environment

+ We value diversity

+ Opportunity for professional development and career advancement

+ Excellent benefits and competitive wages

Responsibilities

The areas of responsibility will include but are not necessarily limited to:

+ Respects and maintains resident rights and confidentiality and demonstrates a caring, positive attitude toward all residents, staff and guests and service providers.

+ Assumes primary responsibility for coordinating and performing services necessary to provide residents’ with an optimal living situation taking care to enhance their autonomy and socialization skills.

+ Works with the Administrator to develop and implement an on-going marketing plan, enhancing awareness and educating service providers and the community-at-large re; the Community and ensuring a sufficient number of applicant referrals and admissions to maintain budgeted census.

+ Conducts interviews and evaluates prospective residents to determine appropriateness; tours families and applicants and oversees the complete admission process for all new admissions, including potential residents of the Assisted Living Program.

+ Works with residents to encourage healthy connections with family and community as well as develop new interests and form new support systems.

+ Maintains accurate and timely records of case management interventions, appointments, recommendations and follow-up in each residents file.

+ Provides on-to-one support for residents related to emotional, behavioral, social and emotional concerns.

+ Works with the Resident Care Director to ensure that the residents obtain / maintain a primary physician of their choice and has access to other services as needed to maintain their optimal health / mental health.

+ Actively networks and maintains links with other health care and human service organizations. Makes appropriate referrals according to resident’s needs.

+ Assists residents in need of alternate living arrangements to make and execute sound transfer and / or discharge plans.

+ Performs other duties as assigned and is available as needed to ensure that all resident’s needs are met.

ESSENTIAL FUNCTIONS:

+ Ability to communicate with residents and staff in English.

+ Ability to read and write English.

+ Ability to lift up to 30 pounds unassisted.

+ Ability to visually observe residents, to hear emergency systems and verbal needs expressed by residents.

+ Ability to turn, stoop, bend and stretch in order to assist residents.

+ Ability to stand for prolonged periods.

+ Ability to use equipment competently.

+ Ability to respond to emergencies, i.e. resident choking, evacuation of residents and visitors in the event of fire.

Qualifications

+ Must be at least 18 years of age.

+ Bachelor’s degree with major course work in human servicesplusone (1) year full-time work experience in a related field;oran Associate’s degree with major course work in human servicesplusthree (3) years of full-time work experience in a related field,ora High School diploma or GEDplusfive (5) years of full-time work experience in a related field

+ Well-developed organizational skills.

+ Ability to work effectively with inspectors, monitoring and licensing agencies.

+ Must have the required annual Tuberculosis (TB) testing and annual Health Assessment completed

+ Must have the required references and criminal record check.

+ Must have a valid New York State driver’s license that meets agency’s clean driving record policy.

Benefits

This position is eligible for the following for the following benefits: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Generous PTO & Paid Holidays, 403B with Employer Match, robust Employee Assistant Program, Staff Recognition Program and Employee Discount Program.

DePaul is an equal opportunity employer that values diversity. All employment is decided based on qualifications, merit, and program need.

Job LocationsUS-NY-Lockport

Posted Date8 hours ago(10/6/2025 2:20 PM)

Category Assisted Living

Type Regular Full-Time

FLSA Status Non-Exempt

Shift Days

Department Senior Living

Corporation Name DePaul Adult Care Communities (DACC) NY