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Description

Introduction

Do you have the career opportunities as a Consulting Resiliency Analyst you want with your current employer? We have an exciting opportunity for you to join HCA Healthcare which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

+ Free counseling services and resources for emotional, physical and financial wellbeing

+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock

+ Family support through fertility and family building benefits with Progyny and adoption assistance.

+ Referral services for child, elder and pet care, home and auto repair, event planning and more

+ Consumer discounts through Abenity and Consumer Discounts

+ Retirement readiness, rollover assistance services and preferred banking partnerships

+ Education assistance (tuition, student loan, certification support, dependent scholarships)

+ Colleague recognition program

+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

_Note: Eligibility for benefits may vary by location._

Our teams are a committed, caring group of colleagues. Do you want to work as a Consulting Resiliency Analyst where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

Job Summary and Qualifications

JOB SUMMARY

The IT Operational Resilience Analyst plays a critical role in ensuring stability, security, and continuity of HCA’s IT services. This position collaborates with cross-functional teams to identify risks, assess vulnerabilities, and implement strategies to enhance the organization’s ability to withstand and recover from disruptions. The position will lead the development of resilience frameworks and conduct risk assessments. The position will lead the planning and execution of various IT disaster and cyber recovery scenarios. They will develop, implement, and maintain policies, procedures, and programs for ensuring the security and integrity of HCA Healthcare’s information systems and technology.

GENERAL RESPONSIBILITIES

• Demonstrates strong analytical skills and resilience knowledge, and the ability to align technical decisions with business objectives.

• Serves as process and program leader of operational resiliency efforts.

• Leads the development of IT resilience frameworks, ensuring alignment with industry best practices.

• Conducts technology resilience risk assessments to identify vulnerabilities and threats.

• Monitors emerging risks and recommends appropriate remediation actions.

• Leads the planning and execution of resilience testing, including disaster and cyber recovery exercises and incident response simulations across various technology solutions.

• Maintains up-to-date documentation for resilience and recovery plans, ensuring compliance with recovery standards.

• Works closely with infrastructure and application teams, security, risk management, and other stakeholders to ensure resilience program alignment with organizational goals.

• Produces detailed reports and presentations on resilience issues, including testing outcomes and system vulnerabilities. Presents findings to leadership and stakeholders.

• Provides training, consultation, and content development to various groups including leadership and end-users

• Identifies Process Improvement Opportunities and develops plan(s) to implement; continuously strives to increase process maturity, efficiencies, and effectiveness.

• Complies with all IT Service Management processes, meeting all service level agreements.

• Identifies problems and risks and proposes solutions and/or mitigations.

• Completes all assigned tasks and contributes to the success of Resilience projects and operational efforts

• Communicates with end users and other stakeholders through multiple channels

• Presents on operational resilience topics at user community events, departmental/org events, and other forums as assigned

• Builds and enhances relationships across ITG and other stakeholders within the enterprise

• Creates an environment that encourages information sharing, team-based resolutions, cross-training, and focus on quick and effective problem resolution

EDUCATION

Bachelor’s degree required

One or more resilience certifications preferred: Certified Business Continuity Professional (CBCP), Certified Cyber Resilience Professional (CCRP), Certified Business Resilience IT Professional (CBRITP

EXPERIENCE

Qualified candidates must have 7+ years of relevant experience and 1+ years of technical leadership experience required

OTHER/SPECIAL QUALIFICATIONS

• Experience in IT risk management, business continuity, or operational resilience.

• Strong understanding of IT infrastructure, cloud services, and cybersecurity principles.

• Excellent analytical and problem-solving skills.

• Ability to manage and execute on multiple projects effectively to meet deadlines.

• Strong knowledge and experience with ITIL framework. ServiceNow experience/knowledge preferred.

• Demonstrated knowledge of use case analysis, workflow design, and recovery procedures.

• Strong communication and interpersonal skills, including the ability to collaborate with personnel at all levels of the enterprise in a cooperative and effective manner, in a variety of media and formats.

• Ability to write for different platforms and audiences. Good listener/interviewer/note-taker and researcher.

• Demonstrated conflict management and negotiation skills to consistently achieve “win-win” results

• Passion and concern with improving the organization

• Proven organizational skills

• High energy, ambitious self-starter with an aptitude for learning and customer focus

• Ability to work independently, work in a fast-paced environment, and manage workload prioritization to deliver high quality work products on time with minimal direction

• Excellent relationship skills, time management skills, and ability to work with a team

• Aptitude for understanding and explaining IT topics

• Healthcare inspired

PHYSICAL DEMANDS/WORKING CONDITIONS

• On-Call / Afterhours support

• Typical work week hours can vary depending on workload and project deliverables

• Prolonged sitting and office environment

• Occasional travel may be required

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Consulting Resiliency Analyst opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. **Unlock the possibilities and apply today!**

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.